Ēlan Davis Email and Phone Number

Established schedules to keep coverage and service in line with forecasted demands.Generated repeat business through exceptional customer service and responded to customer concerns with friendly andknowledgeable service. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.Monitored employee performance and developed improvement plans. Offered hands-on assistance to customers, assessing needsand maintaining current knowledge of consumer preferences.Handled customer service by dealing with complaints, organizing stock and answering customer questions.Supervised team of employees and provided feedback on performance. Onboarded new employees, including training, mentoringpolicies. Maintained positive customer relationships by responding quickly to customer service inquiries.Communicated with manager and owner daily to maintain transparency.

Engaged with customers to effectively build rapport and lasting relationships.Educated customers on promotions to enhance sales.Trained and developed sales associates in company processes, product knowledge, customer service andselling techniques.Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personalquotas.Implemented new marketing initiatives to drive sales and improve overall performance.Provided exceptional customer service to foster client loyalty and satisfaction.