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Şebnem M. Email & Phone Number
Senior Business Development Manager - Finance Sector
at
Etiya
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Business Development Manager - Finance Sector
Location
Ataşehir, Istanbul, Turkey
Company size
Who is Şebnem M.? Overview
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Quick answer
Şebnem M. is listed as Senior Business Development Manager - Finance Sector at Etiya, a company with 1579 employees, based in Ataşehir, Istanbul, Turkey. AeroLeads shows a matched LinkedIn profile for Şebnem M..
Şebnem M. previously worked as Business Development Manager - Finance Sector at Etiya and Sales Account Manager - General Sector at Etiya. Şebnem M. holds Master Of Business Administration - Mba, İşletme from İstanbul Teknik Üniversitesi.
Company email context
Email format at Etiya
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Etiya
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Profile bio
About Şebnem M.
My experiences include; telecommunication and call center experience, team management, leadership, strategy, and advanced project management. Strong operations professional skilled in People Management, Risk Management, Customer Service Problem Management, Agile Project Management- Scrum Master.
Current workplace
Şebnem M.'s current company
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Etiya
11 roles · 27 years
Şebnem M. work experience
A career timeline built from the work history available for this profile.
Business Development Manager - Finance Sector
Current
May 2022 - Present
Sales Account Manager - General Sector
Mar 2021 - May 2022
Operation Account Manager (Agile Transformation Team - Scrum Master)
- Scrum Master and Operation Lead for Cops Agile Transformation Squad- Working for the democratization of the workforce by building new commercial andcontractual models- Creating of work from home Outsource Management Model- Design Vodafone Site management Organization Model Negotiation of prices byexecuting pilot projects- Design of new commercial models.
May 2020 - Feb 2021
Operation Account Manager
- Responsible for Vodafone Turkey’s Inbound ( both care and sales)- Customer Operations Managing more than 2.000 agents and 4 vendors- Leading for 4 Region Manager- KPI management, decide quarterly KPIs for vendors, reviewing the performance- Managing Vodafone Turkey's Outsource Operations budget
Mar 2018 - May 2020
Partnerships Manager
- Responsible for Vodafone Turkey’s Inbound( mobile & VF net ) Customer Operations- KPI management, and reviewing the performance- Managing more than 700 agents- Leading for 3 Partner Executive and Senior Specialist- Managing to Outsource Operations budget for Comdata Operations
Feb 2017 - Jul 2017
Realtime Monitoring Manager
CRM System Transformation Monitoring LeaderResponsible for Customer Operations problem managementLeading 8 team membersCreating SLA with IT and Network TeamsManaging communication between the call center and IT and Network Teams
Jun 2010 - Feb 2017
Customer Services - Supervisor
Apr 2006 - Jun 2010
Customer Services - Teamleader
May 2002 - Apr 2006
Customer Services Agent
Jun 2001 - May 2002
Risk Management Specialist
1999 - 2001
~2 yrs
Team & coworkers
Colleagues at Etiya
Other employees you can reach at etiya.com. View company contacts for 1579 employees →
CA
Can Atakan I.
Colleague at EtiyaAnkara, Türkiye, Turkey
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NY
Naim Yilmaz
Colleague at EtiyaIstanbul, Türkiye, Turkey
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AA
Ali Aygör
Colleague at EtiyaAnkara, Türkiye, Turkey
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BC
Burak Camak
Colleague at EtiyaAnkara, Türkiye, Turkey
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EM
Eren Macit
Colleague at EtiyaIstanbul, Türkiye, Turkey
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KN
Kübra Nur Bayindir
Colleague at EtiyaAnkara, Türkiye, Turkey
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UN
Uğur Nasirliel
Colleague at EtiyaTürkiye, Turkey
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TC
Tahir Can Akbayer
Colleague at EtiyaIstanbul, Türkiye, Turkey
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GK
Gökçehan Keser
Colleague at EtiyaAtaşehir, Istanbul, Türkiye, Turkey
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ÖF
Ömer Faruk Şahan
Colleague at EtiyaIstanbul, Türkiye, Turkey
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Can Atakan I.
Colleague at EtiyaAnkara, Türkiye, Turkey
View →
NY
Naim Yilmaz
Colleague at EtiyaIstanbul, Türkiye, Turkey
View →
AA
Ali Aygör
Colleague at EtiyaAnkara, Türkiye, Turkey
View →
BC
Burak Camak
Colleague at EtiyaAnkara, Türkiye, Turkey
View →
EM
Eren Macit
Colleague at EtiyaIstanbul, Türkiye, Turkey
View →
KN
Kübra Nur Bayindir
Colleague at EtiyaAnkara, Türkiye, Turkey
View →
UN
Uğur Nasirliel
Colleague at EtiyaTürkiye, Turkey
View →
TC
Tahir Can Akbayer
Colleague at EtiyaIstanbul, Türkiye, Turkey
View →
GK
Gökçehan Keser
Colleague at EtiyaAtaşehir, Istanbul, Türkiye, Turkey
View →
ÖF
Ömer Faruk Şahan
Colleague at EtiyaIstanbul, Türkiye, Turkey
View →
3 education records
Şebnem M. education
Master Of Business Administration - Mba, İşletme
Economics And Administrative Sciences
Education record
Dikili Lisesi
FAQ
Frequently asked questions about Şebnem M.
Quick answers generated from the profile data available on this page.
What company does Şebnem M. work for?
Şebnem M. works for Etiya.
What is Şebnem M.'s role at Etiya?
Şebnem M. is listed as Senior Business Development Manager - Finance Sector at Etiya.
Where is Şebnem M. based?
Şebnem M. is based in Ataşehir, Istanbul, Turkey while working with Etiya.
What companies has Şebnem M. worked for?
Şebnem M. has worked for Etiya, Vodafone, and Yapı Kredi.
Who are Şebnem M.'s colleagues at Etiya?
Şebnem M.'s colleagues at Etiya include Can Atakan I., Naim Yilmaz, Ali Aygör, Burak Camak, and Eren Macit.
How can I contact Şebnem M.?
You can use AeroLeads to view verified contact signals for Şebnem M. at Etiya, including work email, phone, and LinkedIn data when available.
What schools did Şebnem M. attend?
Şebnem M. holds Master Of Business Administration - Mba, İşletme from İstanbul Teknik Üniversitesi.
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