Željko Fatzek Email and Phone Number
16 YEARS OF EXPERIENCE IN AUTOMOTIVE BUSINESS.2 YEARS OF EXPERIENCE IN OIL INDUSTRY.STUDIOUS, RESPONSIBLE AND PERSISTENT IN PERFORMING WORKING TASKS.GOOD NEGOTIATION SKILLS.BROAD TECHNICAL KNOWLEDGE.PROFICIENT IN SPOKEN AND WRITTEN ENGLISH.PROFICIENT IN MS OFFICE PROGRAMS (ACCESS, EXCEL, WORD).ALWAYS OPEN FOR SELF IMPROVEMENT AND FURTHER EDUCATION.
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Service AdvisorPurić D.O.O. Jan 2015 - PresentSamoborResponsible for the sales and repair of the components of diesel injection and forced induction systems on automotive, marine, railway, construction and ship engines. -
Regional After Sales Coordinator And Technical InspectorAutocommerce Hrvatska D.O.O. Jan 2001 - Dec 2013Zagreb, CroatiaMonitoring and coordinating after sales activities of the authorized Fiat, Lancia, Alfa Romeo and Chrysler dealership network in the majority of regions of Croatia.Actively participating in mechanical, electric and electronic diagnosis of vehicle faults, diagnosing the most complicated engine anomalies and advising service staff in the dealership network.Analyzing the technical causes of the vehicle faults and verifying the authentication of the original spare parts substituted in the warranty.Controlling the implementation of the manufacturer’s standards in the dealership network and its quality improvement.Clearing of the warranty claims including monitoring and analyzing the overall warranty costs. Controlling of the original spare parts sale insuring that its aimed periodic targets are met.Taking care and meeting customers’ special demands in terms of extra warranty requests and accessories.Preparing and translating technical and service information as well as manufacturer’s campaigns to the dealership network.
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Spare Parts Department Manager And After Sales Manager AssistantAltra Nova D.O.O. & Icm - International Cars Market D.O.O. Jan 1998 - Dec 2000Zagreb, CroatiaManaging the spare parts department including spare parts retail and repair shop logistics.Providing technical information to service staff and customers. Responsible for the complete procedure of clearing warranty claims to manufacturers.
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Sales EngineerSti (Servis I Tehnološki Inženjering) D.O.O. Jan 1995 - Dec 1997Zagreb, CroatiaLeading the correspondence with technical and sales departmentsMaking monthly and yearly sale reports and analyses.Providing product and technical information to customers.
Željko Fatzek Skills
Željko Fatzek Education Details
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The Faculty Of Mechanical Engineering And Naval Architecture, University In ZagrebMechanical Engineer
Frequently Asked Questions about Željko Fatzek
What company does Željko Fatzek work for?
Željko Fatzek works for Purić D.o.o.
What is Željko Fatzek's role at the current company?
Željko Fatzek's current role is Service Advisor at Purić d.o.o..
What schools did Željko Fatzek attend?
Željko Fatzek attended The Faculty Of Mechanical Engineering And Naval Architecture, University In Zagreb.
What skills is Željko Fatzek known for?
Željko Fatzek has skills like Analysis, Automotive, Maintenance And Repair, Sales.
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