Currently having the superhost badge for more than 6 years, I can say that the hospitality business works perfect for me. Hosting hundreds of guests from all over the world made me developed my experience in guest care, satisfaction and safety for hospitality ensuring highest quality services for each individual that steped in my apartments.

Responsible for managing employees to succeed customer satisfaction at its finest. In charge of guests’ reservations focusing on maintaining strong customer relationships and always fulfill customers expectations. In control of the supplier chain and other hotel services such as breakfast, housekeeping and maintenance.

Vendi Grand Square Residence is a local guest house considered by many of the guests to be a boutique hotel, situated in The Large Square of Sibiu. Currently having a great score of 9,8/10 from more than 500 reviews. My job here as a manager included various tasks from private checkins to monitorizing the housekeepers, budgeting and securing customer loyalty. Ofcourse my biggest and most important task was customer satisfaction and always improoving our services to fully satisfy… Show more Vendi Grand Square Residence is a local guest house considered by many of the guests to be a boutique hotel, situated in The Large Square of Sibiu. Currently having a great score of 9,8/10 from more than 500 reviews. My job here as a manager included various tasks from private checkins to monitorizing the housekeepers, budgeting and securing customer loyalty. Ofcourse my biggest and most important task was customer satisfaction and always improoving our services to fully satisfy each guest stepping the door. During this job I have improoved a lot because of the task and because of the thousands of guests from varios parts of the globe that came to us. My English, my comunication, my diplomacy (if I can say so) have improoved alot during my time here at Vendi.To conclude I would say that working here helped me a lot by improoving skills, on the other hand my worke here made Vendi to get and mantain top positions in local hospitality industry. Show less

▪ Customers relationship▪ Supplier chain relationship▪ Manage a team of 7 drivers (couriers)▪ Courier▪ Manipulate the cargo▪ Driving the loaded van from the main warehouse (SIbiu) to our warehouse (Alba Iulia)