 Provide comprehensive administrative and operational support to the sales team, ensuring smooth sales processes and customer satisfaction. Assist in managing customer inquiries, order processing, and sales documentation, ensuring accuracy and timeliness. Collaborate with internal departments, including logistics, finance, and marketing, to coordinate and facilitate the delivery of products and services to customers. Maintain and update customer databases, ensuring accurate and upto-date information for effective sales and customer relationship management. Prepare sales reports, analyze sales data, and assist in generating insights to support sales strategies and decision-making. Support the preparation of sales presentations, proposals, and contracts, ensuring compliance with company policies and procedures. Respond promptly to customer inquiries and complaints, providing excellent customer service and addressing issues with tact and professionalism. Assist in monitoring inventory levels, coordinating with suppliers and the warehouse to ensure adequate stock availability