-Responsible for the onboarding process of new clients, for introducing the interface and all new features(all customer training).-Supporting clients with their L&D goals to create new opportunities for their workforce.-Focused on customer loyalty and building close long-term client relationships with clients.-Evaluating and analyzing client needs, suggesting new features to reach their goals.-Developing healthy customer relationships.

Introducing the colleagues to Kaizen Analysis of work processes and provision of their improvementManaging improvement initiatives Helping colleagues to visualise their main KPIs and work plan

From Staff to Assistant Manager - more than 6 years of professional experience in global mobility operations, cross-border personal taxation, international payroll, social security and immigration compliance. Served a diverse portfolio of clients consisting of domestic and multinational corporations. Work experience includes EY office in Moscow, Russia.