Installation, configure, administration and upgrade Oracle Siebel CRM, Linux, ORACLE 10-11g, Oracle Service Bus, Oracle data integrator, EM Grid control, Oracle BI.Upgrade CRM from 8.1.1.3 to 8.1.1.5. Migrate Siebel CRM from one server to blade server. Configured authentication DB with kerberos.Restoring the database after corrupted block in redolog, datafile, control file.Rman, exp, imp and Datapump. Patching. Migration database 10g to 11g. Integration Siebel with BI Publisher.

Administration IBM (AIX), Linux, ORACLE 8-11g, Migration database 8 to 11g, 9i to 11g. Oracle standby, RMAN, Encryption database AES192, Administration EMC NETWORKER, EMC Home Base

80 PC, 4 servers, 2 АТС, printers, copiers, LAN. Installation and configuration Windows OS, MS Office, antiviral soft. Purchase of computer equipment and supplies.Configuration ATC Avaya

Developed and coordinated the technical specificationsResponsible for the development of reporting forms, the composition of business processes of the enterprise on the methodology of SADT. Installation of client PC, user rights management, development labs to train users, developed a particular specification for additional reporting forms, established a procedure for implementing the tariff conditions of work in the staffing of the "BOSS Kadrovik"