Product Manager for Innovation Platform by SoftServe. Innovation Management SAAS for B2B and B2C clients. I was responsible for:• Road map creation, Competitors/Market Research• Providing and approving business requirements• Tracking and updating of strategic initiatives• Cooperation with Sales, Marketing• Accountable/responsible for concept creation, epics & features documentation and prioritization• Running user testing, demo and pre-sale sessions to potential customersInnovation Business Analyst and expert for different projects, involving the cutting edge technologies: IoT, AR/VR/XR, Blockchain, Big Data, Data Science & ML, Conversation interfaces (voice, text).

Developing and continuously improving company standards, best practices, and methodologies for the practice of business analysis. Assessing the performance of projects and employees. Raising competency of the BAO members with trainings, mentoring, and knowledge exchange. Managing BAO resources and operational activities. Providing Business Analysis services:• Maintain company standards for business analysis: key BA processes, best practices,methodologies, frameworks, metrics, techniques, and tools.• Maintain the business analysis competency model aligned with the HR policies. EnsureBA professional skills assessment and development.• Establish knowledge management methodology to share best practices andknowledge. Implement skills improvements based on lessons learned.• Evaluate professional knowledge of BAO members. Build and maintain expert networkfor employee performance appraisals.• Manage resources for BAO members and candidates.• Conduct interviews with candidates for BAO positions. Build and maintain expertnetwork for internal and external interviews. Manage candidate pool.• Improve existing BAO services. Promote these services inside and outside the company• Analyze training needs and business demands to develop relevant learning initiatives.• Continuously develop BA competency with trainings and knowledge exchange.• Provide mentoring to business analysts and project teams to help them meet thechallenges of their current projects.• Act as Business Analyst in case of project need - Pre-Sale/Discovery involvement, Project starts, support• Public speaking on Business Analysis related conferences

Establish requirements management processes on the projects to ensure better predictability.Facilitate the process of understanding the client’s needs and translate requirements to theproject team so that the solutions are produced correctly and with the necessary functionality.• Analyze functional requirements and help develop a consistent solution scope (vision and scope document).• Identify and analyze stakeholders’ roles and attitudes. Plan and build communication strategy and channels considering stakeholder analysis results.• Establish and monitor the requirements management processes throughout the project lifecycle.• Prepare and conduct elicitation sessions. Document and confirm elicitation results.• Create and maintain requirements documentation according to agreed format (e.g. user stories, use cases, software requirements specification, business requirement document), support requirements by appropriate visualization (mock-ups, wireframes, low fidelity prototypes) and diagrams (BPMN, UML, IDEF0).• Act as Proxy Product Owner bringing the client and the project team to a common understanding of functional requirements. • Identify and track changes to requirements. Facilitate requirements prioritization.Ensure requirements traceability.• Facilitate review, verification and validation of business analysis deliverables. • Conduct solution acceptance, determine the most appropriate response to identified defects. • Manage requirements related conflicts and issues up to their resolution.

Elicit, analyze, manage, specify, and effectively communicate requirements to ensure less rework on the project.

Designed NBS Financial Services Delivery Model according to business requirements and aiming process standardization and harmonization• Designed Financial Services Delivery Model in terms of process, technology requirements, ways of working, best practices that fulfills business requirements and NBS standards• Acted as single point of contact for Transition, Global NBS Solution and business teams on service delivery matters• Provided technical and functional expertise to transition team• Provided visibility on the solution framework that will be implemented to the market• Monitored closely the consistent solution deployment across the markets• Validated market solution deviations against global Service Delivery Model in coordination with GNBS Solution Team and Business Head Quarter and monitor progress of deviations closure• Worked closely with the business to define and promote best practices• Lead process standardization and harmonization across markets for the NBS in scope processes• Recommended improvement and optimization opportunities on Procure to Pay, Order to Cash and Accounting to Reporting end to end processes to Business Head Quarter to be rollout in the markets in coordination with NBS operations• Provided to IS/IT team technical requirements for solution enhancement• Supported NBS F&C on defining Control Best Practices for the in-scope processes• Defined together with Business Internal Control team proper basket of roles for operations ensuring segregation of duties and appropriate compensating controls• Provided inputs for Business Continuity Plan (BCP) based on Service Delivery Model design and visibility to the Business Head Quarter and Markets on the BCP

Operated the Global Program Management Office to support the implementation to the Global NBS and Regional NBS transition program through a common project management approach, standards, tools and practices in order to ensure that the projects were delivered on time, on budget and compliant with the transition methodology• Acted as the owner of the Project Management Framework and document sharing solution• Performed constant update and enhancement of the transition methodology in terms of project management processes, procedures, best practices, tools, templates, standard and guidelines• Designed guidelines, methods tools and standards related to Transition Management • Promoted and aligned the transition methodology and approach with RNBS transition teams and other relevant parties• Trained and coached the Regional NBS Transition and Solution Teams on transition methodology and tools• Cascaded updates on transition methodology, tools and templates• Made the transition / project management training material and tools available for the relevant audiences• Implemented the Project Management Office framework at global and regional levels to ensure on time and on budget implementation of the transition program compliant with the methodology• Worked closely with Regional NBS Transition teams to ensure that all expected project deliverables are completed on time and with quality • Provided consolidated transition status reporting, dashboards and relevant measures at Global NBS and Regional NBS levels• Carried out projects portfolio evaluation and control, highlighting variations to projects plans with recommended actions to bring programs/projects back on schedule• Documented relevant changes in project scope • Performed project quality checks and audits, ensuring compliance with the methodology

Enabled flawless transitions to NBS L'viv of Accounting Operations in-scope processes (fixed assets accounting, bank and cash management, general ledger, inter group accounting, period-end closing and reporting) based on defined Service Delivery model and met the main targets - on time, within the budget and with expected quality: • Coordinated the transition of the Accounting Operations scope from the Market by ensuring that counterpart delivers the project objectives within budget, on time and within scope. • Ensured proper communication with the project Stakeholders during different stages of the project by providing recurring status reports • Coordinated the process of the designing and building of the Service delivery model for a specific market within Accounting Operations scope • Developed, executed and permanently updated project plans for different projects • Produced project deliverables which were defined in the project methodology with a proper level of quality and on time

• Accounting Operations accountant• Reconciliation of Inter-group accounts receivables and payables• Inter-Group reporting preparation and submission• KPI calculation• Follow-up on overdue items

• Cash flow analysis;• Analysis of accounts receivables and accounts payables;• Stocks analysis;• Analysis of loan portfolio;• Price analysis;• Optimization of processing large data volumes.

• Maintenance of bank internal intranet-site; • Implementation of a new version of the ERP system “Contour Corporation”; • Budget controlling;• Participated in developing of financial plan and budget of the bank

• Controlling of bank accounts (payments and reconciliation);• Salary accounting;• Synchronization between 1C- Accounting and 1C- Trade + Warehouse;• Work with ordering;• Reporting to statutory authorities (tax, pension fund, statistic)