• Established and maintained strong relationships with top management, HRD and other key stakeholders of client companies to facilitate the sales of HR and organizational consulting projects• Managed and delivered various HR and organizational consulting projects for large corporations, such as: o Creating and implementing role architectures based on the client’s request and organization structure. o Developing competency models for different companies and their functions o Analyzing and optimizing business processes to identify and eliminate bottlenecks and inefficiencies o Implementing change management initiatives using the ADKAR methodology to ensure smooth transitions and stakeholder buy-in o Conducting grading and salary equalization projects, etc.• Mentored and developed junior colleagues in the field of HR and organizational consulting, sharing best practices and providing feedback

• Led a team of 4 administrators, overseeing their daily tasks and performance• Identified and resolved bottlenecks in the department’s workflow, implementing solutions to improve efficiency and quality• Developed and implemented corporate standards and rules for the department, monitoring their compliance and enforcing corrective actions• Coached new employees on the department’s policies and procedures, providing guidance and support• Coordinated client projects and performed administrative support for their participants• Communicated with the client, creating a single information field for all project participants, updating them on the project status and resolving any issues

• Managed a remote team of 5 people, setting monthly plans and ensuring their implementation• Developed and tracked KPIs by departments, reporting on the results and providing recommendations for improvement• Developed a financial model for the company and its decomposition to the department level, forecasting revenue and expenses• Designed and implemented a motivation system for the employees, linking their rewards to their performance and goals• Described and updated company business processes, documenting them in flowcharts and manuals• Described, implemented and maintained HR processes, such as recruitment, onboarding and training