Experience:IT Support Specialist, GRAPE – Creative Agency, June 2021 – to this day- Provided technical support to internal staff, troubleshooting and resolving hardware and software issues;- Assisted with the configuration and deployment of new hardware and software, such as MacOS, Windows 7/10/11, Ubuntu, Proxmox, TrueNAS;- Maintained and managed inventory of hardware and software assets;- Managed user accounts and permissions in different services (Google, Yandex, Notion, Synology and so on);- Conducted user training sessions on new software and hardware;- Wrote support tutorials for customers and staff, reports about unexpected bugs and errors for IT department uses.Skills:- Good communication and customer service skills- Quick response to changes- Easily switch between multiple tasks- Ability to empathize with customers and respond to their needs quickly and effectively- Willingness to learn new technologies and expand my skillset
Ekaterina Filimonova Education Details
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Applied Informatics In Psychology
Frequently Asked Questions about Ekaterina Filimonova
What company does Ekaterina Filimonova work for?
Ekaterina Filimonova works for R-Vision
What is Ekaterina Filimonova's role at the current company?
Ekaterina Filimonova's current role is Junior System Administrator.
What schools did Ekaterina Filimonova attend?
Ekaterina Filimonova attended Moscow State University Of Psychology And Education (Msupe).
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