SkillsExperienced PC user: MS Office, "Info-Accountant", 1С.XXI век, XBank, Global Bank, Bankier, QBIS, Contact, WU, Anelik, Unistream, Lotus, EGAR, Kliko.Driver’s license (category B)
-
Chief SpecialistBrk Ojsc Mar 2014 - Nov 2015MoscowDuties:- the development and approval of standards of operational service in the Bank;- control of service standards;- delegation of responsibilities of employees of the the Bank and Bank's internal divisions and branches;- conducting interviews with candidates, employees ;- assessment of knowledge of operating - service time control;- arrangement of regular and unscheduled field inspections; - creation of staff motivation (system);- preparation and… Show more Duties:- the development and approval of standards of operational service in the Bank;- control of service standards;- delegation of responsibilities of employees of the the Bank and Bank's internal divisions and branches;- conducting interviews with candidates, employees ;- assessment of knowledge of operating - service time control;- arrangement of regular and unscheduled field inspections; - creation of staff motivation (system);- preparation and approval of Bank Orders in connection with the opening of branch;- preparation of regulatory documents on the current network activity;- control of employees schedules and vacations;- organization of replacement of employees who is absent by making documents;- making the necessary documents staff business trip. Show less
-
Head Of Operations DepartmentM Bank Jul 2012 - Mar 2014MoscowDuties:- management and control of an additional office (7 people in subordination).- coordination and training of operational staff- creation of staff motivation. - Training employees in sales and customer service. - Verification of operations carried out by cash and operating staff. - Service of corporate and private clients. - Testing of the new software. - Preparation of recommendations for the revision of the IT department.- Organization and fulfillment… Show more Duties:- management and control of an additional office (7 people in subordination).- coordination and training of operational staff- creation of staff motivation. - Training employees in sales and customer service. - Verification of operations carried out by cash and operating staff. - Service of corporate and private clients. - Testing of the new software. - Preparation of recommendations for the revision of the IT department.- Organization and fulfillment of sales plan - Providing for compliance with the regulatory requirements and internal regulations of the Bank - Representing the interests of the bank in its relations with third parties- administrative and personnel duties.- Preparation of reportsAchievements:- 5 members of staff have successfully passed the qualification certification.- Increase in the flow of deposits of private clients.- Increase in sales to private persons and to legal entities. Show less -
Head Manager Withvip ClientsLocko-Bank Feb 2012 - Apr 2012MoscowDuties:- maintaining of private clients. - Sales of credit, deposit and commission products. - Placement of cash funds - Preparation of documents for credits - Analysis of mortgage.- Conduct rapid analysis of the financial situation of the customer - customer segmentation. -
Vip Client ManagerGlobexbank Nov 2006 - Jan 2012MoscowDuties:- VIP customer support. (Conclusion of leasing contracts, deposit agreements, bank cards, cash transfers with / without opening an account, registration of the PIF, metal accounts and so forth.)- Consultancy on provided services.- Control over the operations, made by the bank subsidiary. - Preparation of financial reports.- Solving problems and non-standard situations with customers . - Customer Support.- Consultancy on provided services. - Selection… Show more Duties:- VIP customer support. (Conclusion of leasing contracts, deposit agreements, bank cards, cash transfers with / without opening an account, registration of the PIF, metal accounts and so forth.)- Consultancy on provided services.- Control over the operations, made by the bank subsidiary. - Preparation of financial reports.- Solving problems and non-standard situations with customers . - Customer Support.- Consultancy on provided services. - Selection of the optimal service package for the customer.- Investment of client cash funds for deposits. - preparation of documentation for conclusion Investment Contracts. Show less -
Operational ManagerSlavinvest Bank Llc Aug 2006 - Nov 2006MoscowDuties:- Private Customer service.- Service of deposits, current accounts.- Issuing and registration of plastic cards at different rates.- Acceptance of payments, transfers. - Service of debtors on overdue debt. - The conclusion of leasing contracts of individual boxes. - Sales of loans to clients
-
AccountantOpen Joint Stock Company Etgk Electrosetmontag Apr 2005 - Jul 2006MoscowDuties:- Service of several legal entities - Making of primary documentation.- Check of preparation of source documents provided by the contractors (acts, invoices, bills of lading). - Preparation and providing of financial and tax reports- Payments to suppliers and contractors, accountable persons.- Bank cash transactions
Ирина Воробьева Education Details
-
Private Educational Institution «Institute Of Economics And Entrepreneurship»Economics, Finance And Credit -
Private Educational Institution Higher Professional Training «Economic And Energy Institute»Management Industry, Manager -
Private Educational Institution «College Mosenergo»Economics And Accounting, Accountant
Frequently Asked Questions about Ирина Воробьева
What is Ирина Воробьева's role at the current company?
Ирина Воробьева's current role is Chief Specialist – BRK JSC.
What schools did Ирина Воробьева attend?
Ирина Воробьева attended Private Educational Institution «institute Of Economics And Entrepreneurship», Private Educational Institution Higher Professional Training «economic And Energy Institute», Private Educational Institution «college Mosenergo».
Not the Ирина Воробьева you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial