Olena Zinchenko Email & Phone Number

Winnipeg, Manitoba, Canada

Developing and creating process drawings; preparing documentation for obtaining permits and discussing technical specifications with the supplier; involving team members in work processes.

Winnipeg, Manitoba, Canada

Kharkiv, Ukraine

● Sale and service of technological equipment for food production, manufacturing of stainless steel products, own production.● On the basis of the experience gained, close contact with suppliers and market operators organized a small company. ● Created a knowledge base, which improved the processing of customer requests and reduced the time spent on administrative tasks in a single project by 40%.● Awarded bonuses for high sales levels over 5 years. Developed and created about 40 projects of operating restaurants.● Led a team of four people in preparing materials and proposals for the strategic development of the relationship with the client.● Executed the production of stainless steel products for restaurants.● Conducted workload assessments and devised new operational processes that led to a 40% increase in productivity.● Developed full redesign of Academy of kitchen website using findings from competitive research; increased website hits by 70%.

Kyiv, Ukraine

● Produced projects of layouts and technological flows of a professional kitchen using AutoCad program 2D modeling. ● Prepared with network clients, procurement planning based on market analysis, conducted workload assessments and devised new operational processes that led to a 30% increase in productivity.● Created a performance reporting template, achieving an 50% reduction in the preparation time of standard client materials.● Managed a 5-member cross-functional (product, engineering, sales, support) team and coordinated with six business partners toward the successful launch of an e-commerce platform.● Managed the expansion of retail to 4 new territories and markets in Eastern and Central Ukraine; as a result, the sales growth was 25%, and in 2011 the company became the largest importer of professional equipment for restaurants in Ukraine.● Surpassed annual revenue target by 15% for 3 consecutive years.● Supervised and trained intern, who were each awarded a job offer for similar position.● Ranked first in the department and two years later was implemented for early to senior specialist.