Work in the following areas: retail and online sales, supply chain management, integration with new sales channels (e.g. marketplaces), services of service centers.Responsibilities:- Management of business analysists (distribution of tasks in a work group)- Implementation of the process approach in the management organization and project management- Collection, formalization and coordination of business process requirements with customers- Creating business models of the company as-is/to-be- Monitoring of business processes- Analysis of the effectiveness of processes- Process automation- Cross-functional process analysis- Analysis of the effectiveness of existing processes- Optimization of business processes- Testing of business processes- ARIS administration- Training in business process modeling- Training of employees (managers and performers) on business processes- Conducting analytical reporting on process indicators and business indicators- Creating of regulatory documents and instructions- Development of KPI- Project management- Summing up the results of the implementation/piloting of business processes and projects- Implementation of the Omni-channel sales system in Russia and international markets- Improving the Customer experience (external customer/internal customer)- Setting technical tasks for the development and improvement of information systems- Negotiating with vendors when introducing / piloting new products

Work in the following areas: retail and online sales, supply chain management, integration with new sales channels (e.g. marketplaces), services of service centers.Responsibilities:- Implementation of the process approach in the management organization and project management- Collection, formalization and coordination of business process requirements with customers- Creating business models of the company as-is/to-be- Monitoring of business processes- Analysis of the effectiveness of processes- Process automation- Cross-functional process analysis- Analysis of the effectiveness of existing processes- Optimization of business processes- Testing of business processes- ARIS administration- Training in business process modeling- Training of employees (managers and performers) on business processes- Conducting analytical reporting on process indicators and business indicators- Creating of regulatory documents and instructions- Development of KPI- Project management- Implementation of the Omni-channel sales system in Russia and international markets- Improving the Customer experience (external customer/internal customer)- Setting technical tasks for the development and improvement of information systems- Negotiating with vendors when introducing / piloting new products

Business analyst at DOMODEDOVO INTERNATIONAL AIRPORT LLC. I was engaged in updating, optimizing, designing and automating of business processes related to ensuring the operation of the airfield. My responsibilities were:introduction of new business processes- audit and adjustment of existing business processes- optimization of production and service business processes- record keeping- development of reports- investigation of incidents of all types and development of corrective measures- presentation of business development plans in the controlled industry- conducting trainings on your business processes- development of KPIs for employees

Инженер по техническому обслуживанию аэродромного оборудования в ООО "МЕЖДУНАРОДНЫЙ АЭРОПОРТ "ДОМОДЕДОВО".В обязанности входило:- ведение отчетности по хозяйственной деятельности (направление "Аэродромное оборудование и спец. техника")- взаимодействие с государственными органами по вопросам гос. регистрации и таможенным декларациям по аэродромному оборудованию и спец. технике- презентация планов развития парка спец. техники- ведение переговоров по закупке оборудования и спец. техники- проведение торгов на закупку оборудования и спец. техники- заключение договоров на оказание услуг, связанных с техобслуживанием оборудования и спец. техники, или купли/продажи оборудования и спец. техники- содействие в актуализации бизнес процессов по направлению деятельности

Специалист обслуживания систем электроснабжения в Электротехнической службе обеспечения полётов. В обязанности входило:- диспетчеризация проведения технического обслуживания систем высоковольтного электроснабжения аэропорта- оперативные переключения в высоковольтных сетях- плановые переключения в высоковольтных сетях- обслуживание высоковольтных сетей электроснабжения- обеспечение безопасности при совершении работ на объектах электроснабжения