Responsibilities:Conducting quality control of the production of electric vehicles and output control of finishedproducts;Implementation of input control of supplied components and components for compliancedocumentations;Control of the manufacture of components of internal production, including electrical components;Collection, registration and analysis of information on arising problems during input control and inthe production process;Management and analysis of identified nonconformity together with the involved departments;Formation and approval of the final, reporting documentation based on the results of the conductednonconformity analyses;Interaction with other departments of the company in matters related to the quality of purchased,manufactured and supplied products;Interaction with suppliers to work out the identified nonconformities on the supplied components;Preparation of certificates of nonconformities and complaint documents for the quality of the suppliedcomponents;Registration and management of statistical information getting during quality control in theproduction process;Preparation of analytical data, reports and presentations on the results of quality control;Participation in the development of QMS documentation.

Responsibilities:Collection and processing of information about issues connected to product quality and customer satisfaction.Risk analysis in manufacturing. Identification of the root causes of issues and audit of production processes.Informing the direct production or supplier about the identified root causes based on the results of the audit process or analysis.Communicating to dealer network and suppliers and production on issues of product warranty, quality and customer satisfaction.Recall from dealer network of problem parts for analysis root causes and it sends at the request of the supplier or manufacturing.Communicating and escalation of issues to product and process engineers.Collaboration with other departments on warranty issues and improving the quality of after-sales service.Capitalization of information about issues, analysis results, temporary and permanent measures.Exchange of the best practices and solution of issues with manufacturing plants in other countries and regions.Implementation of issues solutions of other plants at local Moscow plant.Continuous improvement of manufacturing processes and product quality.Achievements:Successfully completed the training of quality tools as a QS-Story, QRQC, 8D, MQA, Poka-Yoke, workplace observation, Control PlanSuccessfully completed the training and passed the exam as an auditor VDAAn award of "the best suggestion for corporate improvement in Quality Department" in the field of customer protection.

Responsibilities:Making analyses of the causes of the issues, presentation of the analysis to pilots of problem, determination of actions for solving of issues, follow up and auditing solutions, risk analysis in manufacturing, capitalization of results.Achievements:Successfully completed the training of tools searching root causes by methods 5 why, Ishikawa, is/is not, Quality Analysis.

Responsibilities:Communicate with the brand representative office on warranty issuesCustomer consultation on warranty issues.Sending claims to importer. Managing payment of all warranty and goodwill causes.Implementation of the manufacturing recall campaigns.Providing operative registration of warranty claims to importer and maintaining reports on the status of claimsStaff training and monitoring of conformity of manufacturer's requirements according to warranty policy (for service acceptance, registration department, repair shop, body and paint shop)Accounting and storage of parts replaced on warranty basis, preparation and sending to importer or manufacturing.Communication, consultation and resolution of issues to other departments in connection with warranty policy (law department, sales department, etc.)Providing successful completion of audits in dealershipAssistance in diagnostic and repair issuesAchievements:Managed in the opening of a new dealership (staff training and debugging the interaction between personal according to requirement of the importer, managing of business processes between departments)Successfully completed the training and passed the examinations for the advanced level of warranty engineerHad assistance to other dealership on warranty policy and processes

Worked with brands: Foed, Hyundai and MitsubishiResponsibilities:Diagnostics and repair of vehicles (electrics, engine, gear, suspension, etc.).Checks of the technical condition of cars using diagnostic equipment and devices.Registration of diagnostic results.Achievements:Successfully completed training and passed the exams on the CAN bus, steering in the Training Center Ford and Step 1 Mitsubishi.Was trained and certified in technical knowledge according to the internal requirements of the company (dealership).