Branch Staff ManagementOrgantee and supervise the activities and work of subordinates to ensure that all work within the branch is camed out in an efficient mener and with adherence to operating procedures and policy while providing leadership to hraewth employees to perform and achieve their objectives BudgetingContribute to the preparation of the branch budget and monitor actual expenditure against the me aligoment Formulate branch communcial and operations pins in accordatice with overall banking strategyso that broach revenues are maximized and an efficent custanser service to provided Policies, Systems, Processes & Procedures • Implement approved departamesilal pulikcius, processes, procedures, provide instructions to subordinates and meater their adherence to that work es carried out in a controlled manner.Adhere to the Tank's AML/CTF policy, candelines and all SAMA's regulations relating to account opening, KYC and Customer Druc DiligenceBranch ManagementEnsure that an appropriate number of employees with the required skills are available to meet branch operaing requirements and ensure smooth branch opcrations.Manage branch marketing achities to emure that potential and existing customers are aware of NCB full range of products and servicesBranch sales and maintain high client balances Build long-term personal relationships with the top customersIdentify consumer finance neesis of susting customers and offer tailored products (eg. RF, PF) Manage all Universal Bankers and guide/train them using sales management too's to monitorcustomers portfolio Client acquisitionDevelop a strong understanding of the market business opportunity in branch's catchment area Track and monitor ecosting and now sales leads in an organszed mannerProblem ResolutionEnsure that all customer complaints/fraud/shortages are communicated to concerned parties in a favely manner in order to initigate risks and that customer are satisfied with the servicereceived• Contribute