✪ Carol Simmons Email and Phone Number

Maintain scheduling of all Solids Control Technicians. Management of Daily Activity Reports of area personnel. Effectively manage the Dispatch trucking, demands for all area rig locations in an efficient and timely manner. Dispatching all end-dump/haul-off trucking. Determine load needs and clearly communicates with trucking companies, drivers, DES personnel and management. Develop an understanding of the company’s needs and take action to ensure that such needs are met. Communicate with management to effectively resolve service issues and ensure proper documentation. Travel for rig visits in West Texas. On call 24/7 for any scheduling or dispatch needs.

Responsible for opening, closing and maintaining of escrow accounts. Packaging loan documents and document creating and management.

Entered customer orders and checked for correct pricing. Responded promptly to customer inquiries and handled and resolved customers' complaints in a timely manner. Performed due diligence on customer inquiries through oral or written communication by phone, email or fax. Obtained and evaluated all relevant information and handled inquiries and complaints promptly. Performed customer verification's for accounts and billing. Communicated and coordinated duties with internal departments. Answered multi-line phones and routes calls to appropriate departments. Greeted visitors. Ability to rely on computer resources that enable to work independently. Collected overdue invoices for the Company. Other administrative duties as assigned.

Work in direct daily support to Rental Sales Staff to include input for job data, shipping and receiving and asset management utilizing the OASIS software program. High level, direct consultative selling to directional drilling and Exploration & Production organizations. This includes direct person to person sales, preparation of formal and informal presentations for internal and external events and conferences.Conduct field visits to client locations within North America in efforts to maintain a high level of customer support and client satisfaction with Toro Downhole Tools and products.Primary person responsible for coordination with service manager and sales staff of all job related tool transfers and shipments

Call on local businesses, new businesses, networking in the community, attending events, and selling ads to area businesses. Responsible for generating sales and customer service.

Identify and qualify sales opportunities through a systematic qualification process and establish new customers.Responsible for market research and data analysis for Field Sales team.Conduct outbound phone calls to an assigned base of customers to gauge satisfaction and facilitate reoccurring product/service sales revenue from those target accounts.Establish excellent rapport and service within areas of responsibility.