1.to guide and supervise supplier to provide SBOM and service manual in related milestone(Philips project of audio ,headphone,home cinema ,video and in car)2.maintain SAP system and the SBOMs in it.3.regularly supplier training on new requirement for service SBOM and service manual(such as need more detail for the disassembly instruction ,trouble shooting）.4.coordinate with internal team and supplier to solve the issue customer or repairmen encountering , then upload the solution to philips official website.6.calculate the front charge and back charge .mamage the report from global service center.

2013 as a afte-saling engineer :•Repair 1-20k after-saling UPS machines in factory .•Door-to-door service and providing the solution of some simple problems through telephone .2014 as an assistant of Electronic Engineer :•Install and test new UPS machines•Provide technical support for production line and after-saling team.