刘东霞 Email & Phone Number

*To select Authorized Training Providers in GCG and keep monitoring and managing based on project targets*Work with GCG's authorized Training Partners and IBM BUs and IBM BPs to implement IBM WW IBM Training & Skills strategy*Provide thought leadership to drive skills growth geographically and portfolio coverage with the Training Partners*Understand the dynamics of the GCG training market so IBM training solutions can be timely aligned with the change*Ensure IBM Training Partners achieve their defined training targets outlined in the Partnership Agreement*Act as the GCG leader to support all aspect of IBM customer's technical training needs and support issues*Act as the interface to IBM Procurement and Brands to enable training order services with the Training Partners*Provide regular business updates and reports to GSI WW management and the support team*Assist in gathering portfolio needs input, content improvement, and customer feedback to improve customer acceptance*Build and maintain close relationships with all GCG Training Partners and timely call out support changes and needs*Work closely with both the Lab Services teams to ensure IBM Training Partners maintain high skills capabilities

To be transferred to SWG Enablement Team. The team’s mission is to provide sales and technical sales enablement events for IBM Software Group worldwide. Make plans of the enablement events and get budget approval from management Find offerings for skill requirements when needed Work with instructors for class announcement and monitoring enrollment status  Monthly update changes of plans, review with leader Training Venue quotation getting and booking; Hotel training expense claim, Class logistic coordination with HK & TW team Interlock with involved parties (SWG channel sales, marketing, BPTS, IIC, BPTSE, Channel University and SW Enablement team) to collect and consolidate requirements  Prepare consolidated view of quarterly channel enablement program and send it to stakeholder for funding support  Collect data in sheet, keep tracking records and prepare reports as required Visa application of the instructors and the travel attendees from ww Q & A to AP/WW on logistic issue

The team is to Help CDL staff adapt to the dynamic working environment and improve performance by providing the education events. Planning and scheduling of internal trainings, including NEO, WebSphere administrator series training, English training, Foundational Competencies, etc. Supporting on the promotion events of company’s image building in Universities.  Collecting and consolidating training requirements and help to make training plan, and update training schedule monthly and quarterly; Training participants & instructors invitation sending, materials preparation, venues setup, on-site supports and communication with students and instructors for making the training go smoothly. Training survey collection and training analysis & report based on evaluation or implementation status. Maintaining and updating the training tools; Monthly education newsletter-editing, Files’ index, update, maintain and management. Communicate with BU members and visitors, such as instructors from world wide. Budget management, cost control within the year budget and handle the Expense Reimbursement. Other administrative support in BJ, SH and TP Oversee the Internal technical training programs across BJ, SH and TP, and involve in the curriculum & contents review and update for different BU (Business Units)

*Calendar and agenda management, travel arrangement and itineraries preparation.*Draft and inform the announcement of regulation and memos, help to organize meetings, conference and other events.*Track and check BU budget maintain the data and consolidate to report.*Establish the company’ rules and regulations work out and clarify the work description. *Work out the Reception work process and air ticket and hotel reservation process.*Help HR and Accounting BU for employee’ social security and house-funding procedure.*Build up and maintain the personnel files and process the employee onboard files and contract update.*Implement HRM regulation and the procedures and follow up with all business departments.*Help to buy the office supplies, assets and other relevant asset, control the expense spending.*Contact and assist the Vendor to establish website by providing company materials.*Coordinate the business BU needs and finance demands in order to improving the work efficient by both knowing well.