(Employed by ZD Automotive)Content Capabilities- Dialogue Design: Enhanced dialogue user experiences by stepping beyond task fulfilling and by thinking and caring user scenarios as well as user cognition.- Benchmark Research: Established speech benchmark methodology, recognized and endorsed by Product, Design, Usability Research, Technology, Testing, and Competitor Analysis departments. Benchmark’s core is strategy, R&D and marketing.- Theory Contribution: Summarized a theory of dialogue management covering the full chain from "Acoustics supplier coordination", "UX design", “Tech implementing", "Quality assurance", and "Iterating".Management Capabilities- Prioritizing, in another word as descoping, were obtained as a skill in real life day by day, with a consideration of resource, milestone, strategy and UX.- Efficiency and Agility were maintained by influencing different stakeholders, namely scrum master, UX designers, developers and testers, with pig picturing and clear disciplines.- Supplier coordination was sustained by being realistic and patient, being process-oriented, and being cross-enterprise-culturally adapting.Communication Skills- Requirement communication was effective because the pain point, emotion and story can be dug beyond phenomena.- Language refinement was a proficient habit and even a belief in either oral and written way. Positive connections therefore are made with every contact.

(Employed by ZD Automotive)- Knowledge: Utilized textual issues as opportunities to extensively understand features including in-car navigation, autonomous driving, connected driving, smart assistants, voice interactions, entertainment communications, and vehicle control. This broad knowledge laid a solid foundation for refining the content delivery of various automotive features.- Culture: Embedded BMW engineering and automotive culture into content design and editing.- Communication: Used textual issues as a gateway to fully grasp the perspectives across UX design, usability research, development, testing, marketing, product, after-sales, procurement, and legal. This comprehensive understanding helped build a foundation for leading decision-making and collaboration across multiple departments.- Processes: Established strong mutual trust with BMW's Munich headquarter and was invited to participate in discussions aimed at improving the globally applicable car localizaiton management processes and platform tools.

Simultaneously interpreted for 22 conferences, consecutively interpreted for 20 conferences, and translated 20981 words, covering the areas of automobile, styling design, exterior, interior, colour & trim, lightings, UX(user experience)/HMI(human-machine interaction), auto-driving, ai, model making, surface, review, motor show, expo, engineering, brand strategy, marketing, product promotion , product development process, project development, international outsourcing, international cooperation, legal document, contract, management, capacity building, procurement, supplier, bidding, outsourcing, budget control, safety & confidentiality, it & assets, facilities, conference management, exhibition & communication, human resources, interview, performance evaluation, social security insurance, and foreign employee affairs.Used to practical interpreting and translating under pressure, to multi-tasking and to state-owned enterprises working environment. Obtained calm manner and inner peace in problem-solving. Understood and learnt good leadership.