Major Responsibility: IT&Automation system operation:• Managing Shopfloor Production Applications, including Track&Trace system, MES system, OSI PI system, GISC label printing, Gamed system (OAE) and etc. • Managing QC system applications including Chromeleon and Labx.• Working with vendors and buyers to deliver equipment and services to meet both projects and daily operation requirements.• Following defined procedure handling request, changes, incidents and deviations in compliance and more efficiency way.• SOP management: Keep SOPs and FRMs updated, create new SOP when necessary.• Managing all automation and QC system user accounts• IT Infrastructure operation and improvement.• Responsible for ensuring that internally and externally sourced IT services are aligned with business needs and are delivered in accordance with customer Service • Promote knowledge sharing through the business process and system.• Support internal self-inspection and external audit activities. IT&Automation Projects: • Track&Trace architecture design, implementation and upgrading, migration and testing.• MES architecture design, implementation, data migration, testing.• OSI PI project design, implementation and qualification. • QC Labx architecture design, implementation and qualification• Network segmentation Major achievements:• Ensured projects including Track&Trace, MES, OSI PI delivery within budget and on time.• Built MES operation local team support capability to avoid big business operation interruption, Ensured high availability of IT&Automation applications for 7*24 hours productions. • Ensure IT BC and DR plan updated and tested.• Ensure compliance with current SOP requirement.• Ensure No critical IT related observations in audits and inspections.• From local IT function support to archive financials performance.• Working at business operation first line to support site to archive business KPIs and targets.

Major Responsibility:• Providing effective and efficiency IT service to the around 1400 employees. • Provide LAN, WAN and Telephony services (including video conferencing).• Manage China IT staffs to provide IT service according IT standard and applicable procedure. • IT infra project Management.• IT budget plan/control. • IT asset Management. • China IT infra projects design, implement and support.• R&D projects IT infrastructure support.• Maintaining a high level of information security.• Knowledge and Resource share within the team to achieve the best practice.• Collaboration with Global IT WAN/LAN/NT/UNIX/Telephone/Security, etc).• Collaboration with other support units and business units in Amdocs China. Major achievements:• Established Amdocs China IT team.• Created China IT Policy/Procedure based on Global Policy.• Standardization of all the laptops/desktops including OS, SW/HW monitoring tools, Anti Virus, Security patches, etc.• Established backup environment for NT and Unix server in major sites.• Established new IT infrastructure in new office on time and budget.• Established LAN/WAN/Internet infrastructure in major China sites.• VPN solution for remote users to access office network.• Implement ERP for Finance.• Implement Travel, Expense and Time Sheet Reporting system for all users.• Email migration.

Major Responsibility:• Work with sales team to achieve sales target.• Responsible overall operation of field engineers, internal IT engineer, outsourcingengineers, project engineers, workshop/configuration center.• Responsible for the inventory control.• Responsible for the engineer productivity.• Responsible for the customer satisfaction.• Report to Service Admin Manager and North China technical general manager.• Provide total solution for customers such as HSBC, BNP, Deutsche Bank, RBS, AMD, BearingPoint, HKEX, Bloomberg, Sunlife, Deloitte, HONDA, and so on. Major achievements:• Helped Beijing Branch to achieve year to year business growth 30% for FY05.• Built a conducive organization structure and uplift competencies of staff force.• Expanded geographical coverage, through service partners, with agreed Scope ofWork and SLA• Enhanced solution capability, such as convergent solution (VoIP, VPN), WAN,Wireless LAN.

Major Responsibility:• Build and Maintain IT infrastructure, including computer network, telephone system, printers, copy machines and other equipments.• Maintain Server and PC, including hardware and software.• Problem solving and tracking.• Support and training users.• Dealt with Data/Voice Network Integration Projects and PC Integration Projects. Major achievements: • Built a steady and efficient IT system which greatly improved the business operation efficiency.

Major Responsibility:• Design, set up and configure basic network including associated devices (routers, switches, etc.) • Perform basic functions to internal components of PC and Server.Major achievements:• Guaranteed software and hardware in the company were running properly, and to make sure problems were solved at the earliest time.