This company mainly produce led lighting,spotlight,led bulbs,downlight,panel light,tube, led stripes,table lamp,floor lamp,ceiling lamp,our main target is Europe & America market, My work content is as follows 1:To upload the product onto the Alibaba ,to answer the inquiry on the Alibaba,make the quotation list 2:Communicate with the customer about the delivery & ECN also the shipment,quality issues. 3:To develop the new customer by email,make the price list ,follow the sample. 4;TO make the document needs in the foreign trading. 5:To be the mechandiser of the old customer.from getting the PO to the shipment as well as pushing the payment 6:To operate on the ERP system,from sample prodtmeruction order to the mass productin order. 7:Treating the customer when they come to the factory.

该公司主要生产LED灯具类，球泡，射灯，灯带，平板灯，筒灯，台灯，吊灯，落地灯等户内户外灯具，产品出口欧洲，美洲等市场 工作内容描述如下： 1：阿里巴巴后台的产品发布，询盘回复，报价，网站维护 2：就生产工作中的品质，生产交期，工程变更与客户进行沟通。 3：邮件开发信开发新客户，报价，打样。 4：贸易单证的制作 5：老客户跟单工作，客户下单至出货，跟催货款 6：ERP系统操作，样品下单，大货下单 7：客户来访接待工作

该公司生产各类出口家居以及酒店工程类灯饰，桌灯，落地灯，壁灯，吊灯为主 本人主要工作内容如下 1：负责处理新客户的Inquiry，quotation list. 2：根据客户下的PO,制作样品单，以及大货业务制令单 3：跟踪样品，大货的物料，生产进度，以及安排出货相关事宜。 4：生产过程中的难点与客户进行英文Email沟通，并及时反馈客户的品质及交期等要求 5：制作各类贸易单证，跟催货款。 6: 接待客户来访 7：处理客户投诉以及主导质量改善。+ 添加本公司其他任职

My responsibility are as follows. 1:to deal with the inquiry and make the quotation list. 2:to make the sample list and mass production list acording to the customer purchase order. 3:to track the proess of the sample ,mass production ,as well as the incoming materail,also to arrange the shipment of the goods. 4:to communicate with the customer about the quality requirement and the delivery schedule. 5;to make the inovoice and lists needed during the production period. 6:to treating the customer when they take a visit to the factory. 7:to deal with the customer complaint and to pushing the improvement of the quality

本厂主要生产欧司朗品牌LED灯具及衍生产品，按客户分为专案管理。QE主导从来料到客诉的整个过程。 1：负责追踪本厂产品来料检验，五金，塑胶，电子常见检验项目及检验标准制定，制程品质问题发现与改善，产品入库检验，及外发供应商稽核与品质辅导，和外发产品验货， 2：熟悉ISO9000质量管理体系，编写英文8D报告与处理客户投诉及问题改善追踪。 3：SIP制定，sop审核，关键品质管控点制定，对品管员进行单点教育，不良问题分析以及品质改善计划制定与追踪， 4：熟悉QE常用手法，CP,FMEA，流程图 5:熟悉灯具生产工艺流程，SMT,DIP,组装，包装 6：新产品导入阶段（NPI)各种数据收集，从试产到量产到大货生产流程。 7：熟悉灯具相关标准以及常见可靠性测试项目，安规测试项目！ 8：口语流利，能与国外客户交流沟通，制定客户稽核及第三方验厂所需资料！

Our factory produces the OSRAM,COOPER ,AOP led luminaire,the QE is in charge of different customer in different country.from SQE to CQS 1:I am in charge of the incoming material inspection,(plastic,metal,electronic parts inspection standard),process faliure ananyze and improve,outgoing quality control,and audit the supplier quality 2:Familar with the ISO9001 system.to make the 8D report,and deal with the customer complaints,3:I'm familiar with quality management system and inspection flow chart, master the CP, FEMA, 4:To fill the 8D Report,SCAR, 5:Make the SIP,SOP,QC chart 6:Product defect anaysis and track the quality improvement action ! 7:prepare the documents for the customer audit and certificate 8:known with the LED production prcoess,SMT,DIP,assemble,package. 9:To track the quality from NPI ,EP,PP,to MP when there is new case, 10;familar with the luminaire standard and the normal test items,including reliability,safety ,our labs passed the ETL,UL certificate