1. Member managementKeep monitoring the health of brand member;Upgrade CRM system and database to provide better customer experience; Help stores to increase member repurchase rate, activate sleeping members and recruitment;2. Member marketing Monitor CRM programs and campaigns, measuring the performance, ROIs with reporting and improvement action suggestions; Communicate with the stakeholder on how to improve CRM KPIs… Show more 1. Member managementKeep monitoring the health of brand member;Upgrade CRM system and database to provide better customer experience; Help stores to increase member repurchase rate, activate sleeping members and recruitment;2. Member marketing Monitor CRM programs and campaigns, measuring the performance, ROIs with reporting and improvement action suggestions; Communicate with the stakeholder on how to improve CRM KPIs and how to leverage CRM tools to help the business growth;3. CopywritingMarketing communication and event copywriting;4. Cross-function department connectionManage teams on project execution, efficiency and accuracy;5. Enterprise publicityBe responsible for the brand communication, social media platform operation, manage the relationship within the stakeholders, etc. Show less

1. Plan and execute large-scale activities of enterprise, such as the new product launch and the 5th anniversary celebration2. Write all the articles on company's official website, WeChat and other social media platforms (such as Big Fish, Sohu, Netease, Toutiao etc.), including news about company's activities, product promotion,new product forecast and sales events3. Write the external introduction of the enterprise, including but not limited to brand concept, story… Show more 1. Plan and execute large-scale activities of enterprise, such as the new product launch and the 5th anniversary celebration2. Write all the articles on company's official website, WeChat and other social media platforms (such as Big Fish, Sohu, Netease, Toutiao etc.), including news about company's activities, product promotion,new product forecast and sales events3. Write the external introduction of the enterprise, including but not limited to brand concept, story, development process, slogan, brand positioning and etc.4. Write all kinds of enterprise development reports, such as e-commerce development reports，video script and image IP packaging5. Cross-function departments assistance , including but not limited to supporting activities of sales department, writing articles and planning online events for product department and administration department, etc Show less

1. Be responsible for writing articles about wechat,weibo,BBS,,KOL in some tyre brand team2. Take part in several creative discussions and activities planning for different brands(such as SPDB,Laurier,Banila etc.)

Writing Weibo and WeChat articlesBe responsible for the daily operations of official accountsEstablish and broaden enterprise media libraryPay attention to collecting all kinds of forums, summits and activities within the field,and select appropriate activities for the enterprise to participateSupport sales department work, such as EDM marketing, mail writing, etc.Write external PPT for the enterprise (such as the introduction, solutions, etc.)Write Baidu ideas

Assist the cargo specialist to add up the statistics of weekly sales and inventoryMake excel reportsUpload the price of goods,make orders and replenish products between different regions and citiesAssist other members to do the daily work