刘会娟 Email & Phone Number

上海

Responsibilities:Ø Lead APAC markets network certification training program, localize, implementation, and tracking the completion rateØ Lead APAC markets all new product launch training and follow up trainingØ Management of Global LMS system to ensure the implementation of all training and ensure the correctness of training reportingØ Working closely with Global training team to ensure the collaboration of all the training assets and standardsØ Develop and implement dealer operation standards, to support the Stellantis CX top 1 MissionØ Work closely with the business development team with the coaching program, mystery shopping program, to help improve dealer businessMain Achievements:Ø Developed comprehensive certification training program for the dealer sales and aftersales staff and the training completion keeps at above 95%o Dealer sales manager (B2B and B2C), service manager, sales consultant (B2B and B2C), service advisor, parts staff, and technician job skills training programo The markets field sales manager, and aftersales manager skills and performance assessment and the training programØ Successfully lead the new products launch training and follow up training, including Designing and implementation.Ø Set up a comprehensive process for product follow up training: Prelaunch – Launch – follow up – Assessment – Remedial training – field follow upØ Lead the markets successfully localized the Stellantis Operation Standards and finished the roll out training and coaching to dealers, support greatly the Stellantis great mission of CX top 1

Shanghai

Dealer Tire is famous for his value selling business model.By improving 4S dealer aftersales business competency, we sell our tires to them. I, as the training manger, have a deep understanding of 4S dealer’s sales and after sales operation. At the same time, as the professional coach, I’m responsible for our sales team competency progress 1. Develop competency improvement training plan for dealer tire sales team, develop the training materials and tools, then deliverthe training and seminar2. On site coach sale associates field work. We gain dealer commitment by our consultant service and then sell our tires.3. I have developed, organized and delivered 4 sessions of national sales team competency seminar. Totally 20 days. 120day& visits of onsite coach4. Keep close contact with dealer tire USheadquarter to gain updated training resources公司的销售模式为价值销售，以提升汽车4s店售后业务能力为着眼点，从而促进自身轮胎销售。我作为销售团队培训负责人，对汽车4s店业务模式有着深刻理解。同时作为培训辅导专家，对全体销售人员进行能力发展管理。1. 为公司销售团队制定能力提升培训计划，开发培训内容，并组织培训实施2. 现场辅导销售人员的拜访工作。通过咨询式的服务，获取经销商对我们的信赖。从而达到销售目标。3. 目前已组织了4场大型全国销售人员能力提升研讨会。总历时20个培训天。在经销店辅导销售人员达120店次。4. 同时积极和美国总部培训部门密切沟通，实时获取总部培训支持。

Pudong Shanghai

Dealer sales and after sales training develop and delivey. Dealer training and coaching project management. Outsoursed to Jaguar Land rover to do training management

Xuhui Shanghai

Training course develop of sales process, sales management, marketing management etc.

上海 浦东新区

沪上主流汽车经销商市场推广线上线下解决方案提供者

福州

奔驰商务车经销商网络开发以及建店管理

硕士, 管理科学与工程

学士, 机械工程及自动化, 优秀

Activities and Societies: 合唱团 校级一等奖学金