李佳諭

李佳諭 Email and Phone Number

KLOOK 客路旅行 Fulfillment Team Leader @ Klook
hong kong, central and western district, hong kong
李佳諭's Location
New Taipei City, New Taipei City, Taiwan, Taiwan, Province of China
About 李佳諭

My name is Li Jiayu, and I graduated from the Department of Hospitality Management at National Penghu University of Science and Technology. During my academic years, I actively participated in the Panshi Club, taking on roles in graphic design and promotion. Simultaneously, I was involved in the Student Association, handling procurement and cashier responsibilities. Through these experiences, I learned to collaborate with individuals of diverse personalities to achieve common goals.I obtained various certifications related to the hospitality industry, including Mixology Technician, Hospitality Service Technician, and HACCP. I also gained practical experience through internships at establishments such as 85°C in Australia, Yongfeng Pavilion Restaurant, Alley Creative Cuisine, Novotel Taipei Taoyuan International Airport Hotel, Jeng Yang Travel Agency, and Taipei Howard Plaza Hotel.Apart from internships, I participated in competitions such as the Hospitality Skills Competition, Wang Steak Tray Contest, and the Creative Travel Itinerary Design Competition for the Taiwan-Penghu region. I achieved excellence in the National College City Marketing Competition, receiving an award for promoting tourism in Penghu.During my year-long internship in Australia, I acquired insights into the importance of a company's vision and internationalization, especially in establishing a food and beverage brand based on customer loyalty. I also enjoyed self-guided travel during my breaks, planning itineraries, booking flights, and accommodations. These experiences sparked my interest in travel planning.After graduation, driven by my passion for the travel industry, I joined the current company, Honghai, a travel management consulting firm. I primarily handle the representation of the Hong Kong Harbour Plaza Group, and I am also involved in business related to Shanghai and Switzerland. Later, I transitioned to Klook, where I learned valuable communication skills in customer service and enhanced my organizational and software proficiency through various projects.Considering my career aspirations, I pursued certifications in International Air Transport Association Passenger Services (IAFT) and Tourist Product Operation. I hope to continue learning in this field and ultimately aim to plan and design professional travel products that not only satisfy customers but also provide enjoyable experiences throughout their journeys.

李佳諭's Current Company Details
Klook

Klook

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KLOOK 客路旅行 Fulfillment Team Leader
hong kong, central and western district, hong kong
Website:
klook.com
Employees:
1056
李佳諭 Work Experience Details
  • Klook
    Fulfillment Team Lead
    Klook Apr 2023 - Present
    1. Coordinate and manage the work schedules of fewer than 10 employees.2. Assist in handling the dispatch of tickets.3. Facilitate cross-department coordination to promote a smooth workflow.4. Take responsibility for accounting processing and related financial affairs.5. Conduct inventory statistics.
  • Klook 客路旅行
    資深客服專員 Senior Customer Service Specialist
    Klook 客路旅行 May 2019 - Apr 2023
    台灣 Taipei City 松山區
    1. Provide consultation and resolve customer’s questions online (by text or phone) in real time2. Deal with customer complaints3. Contact the responsible supplier or department4. Assist customers with the matters of reservation and refund5. Affairs assigned by the supervisor
  • 弘海國際管理顧問股份有限公司
    訂房專員 Reservation Executive
    弘海國際管理顧問股份有限公司 Oct 2016 - May 2019
    台灣 Taipei City 台北
    1. Reservation in Hong Kong and China2. Hotel product integration and administrative tasks3. Swiss tourism and summer camp administrative work4. Service of telephone consultation5. Affairs assigned by the supervisor
  • 鯊魚咬吐司
    外場服務人員 Waitress
    鯊魚咬吐司 Mar 2016 - Jun 2016
    台灣 澎湖縣
    Part-time1. Assist customers in ordering and delivering meals2. Assist customers in checkout and clean up the environment3. Prepare meals
  • 野居民宿
    房務 Housekeeper
    野居民宿 Mar 2016 - Jun 2016
    台灣 澎湖縣
    Housekeeping Staff Responsibilities:1. Cleaning of guest rooms.2. Preparation of meals.3. Cleaning and maintenance of public areas.
  • 澳洲85度C
    Intern
    澳洲85度C Jan 2015 - Jan 2016
    澳洲雪梨
    One year off-campus internship (Infield baking)1. Bread shaping and baking2. Bread decoration3. New employee orientation
  • 實習餐廳詠風館
    實習經理
    實習餐廳詠風館 Sep 2013 - Jan 2014
    台灣 澎湖縣
    1. Plan the administrative affairs for the overall operation of the restaurant2. Management of internal and external fields
  • 台北福華飯店
    實習生
    台北福華飯店 Mar 2010 - Mar 2012
    台灣 台北市
    1. Outfield service2. Hostess3. Dining table control4. Assisting customers in ordering5. Inventory
  • 勁揚旅行社
    跟團助理
    勁揚旅行社 Sep 2010 - Oct 2010
    Assist the tour leader in group tour

李佳諭 Education Details

Frequently Asked Questions about 李佳諭

What company does 李佳諭 work for?

李佳諭 works for Klook

What is 李佳諭's role at the current company?

李佳諭's current role is KLOOK 客路旅行 Fulfillment Team Leader.

What schools did 李佳諭 attend?

李佳諭 attended 國立澎湖科技大學.

Who are 李佳諭's colleagues?

李佳諭's colleagues are Quan Vu, Siden Farmer, Louriz Ann Broniola (Lpt, Cepp, Crpp, Clssbb), 張簡翊珽, Reynaldo Suryo Purnomo, 金毅成, Prashant Pratap.

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