刘健玲 Email and Phone Number

My main responsibilities at TaiKang are Business Analysis and Data support•Resolved issues for internal SAP Business Objects users from the various Departments by synthesizing large quantities of feedbacks and initiating a new software upgrade program•Improved data analysis efficiency of business staff from different units by reconstructing data models and by organizing staff training sessions •Reduced report processing time from 1 minutes to 5 seconds per table in the Enterprise Information Platform project, thereby increasing task productivity by over 40%•Optimized data processing flow and minimized error rates by automating data processing cycle and systematically classifying workflow and task requirements•Determine KPIs of whole company after in-depth discussion with HR and the Strategy Planning Department

•Researched the steel storage procedures, draw process diagram and wrote a set of functional requirement documents by conducting a field investigation and consulting with warehouse supervisors•Authored a proposal and evaluation of the function and availability of a “Steel Transaction and Warehousing System” after discussing with system developers

•Personalized business website by defining and validating 5 typical personas from over 3,000 questionnaires•Forecasted conversion rate by collecting products attribution data and drafted product life-cycle charts•Explored a suite of open source Business Intelligence products (e.g. Pentaho) to create product performances reports