1.server and network maintenance，IT server room monitoring2.annual and quarterly budget development and spend forecast of Shanghai site IT budget3.finish IT audit tasks4.meeting room device and Polycom VC support5.vendor communications and maintenance6.Group M&A projects execution and management7.IT asset management, IT procurement8.printer and printer server administration9.VIP support10.Provides escalation support to helpdesk team and provide support to end users

1. Helpdesk roll in Henkel Asia-Pacific and China Headquarters, give Henkel user daily support2.Communicate with regional application team in Malaysia and Germany3.Ensure that all of the networks, servers, computers, and other IT equipment running 4.Resolve software problems on the user's computer and servers 5.Lotus Notes and other Henkel applications Maintenance6.VIP user on-site support 7.Video conference and Tele-presence support 8.Offer remote assistance to Hongkong, Beijing and over 10 branch offices and Shanghai home office users 9.Henkel Active directory (HAD) management 10.Vender communication and management 11.Fixed assets management 12.Training new employees, Installing new computer