- Develop knowledge of BBQ equipment products, customer support and technical skills vitalto perform maintenance and troubleshooting of equipment- Establish sales quotas and goals for the sales team- Collaborate with the sales team to support various aspects of the sales process- Maintain and update sales and customer records- Completes administration duties (process orders and sales, inventory, etc.)- Support colleagues and contribute to a positive and enjoyable work environment

Manage association funds up to 5500 and control expenses to maximize utilization.Doing publicity for the club on several occasions, posting publicity post for XiaoHongShu, WeChat editing publicity copy, editing videos, etc..Helped clubs organize events on several occasions and participated in planning, organizing and purchasing.

Managed multiple tables simultaneously whilemaintaining high levels of accuracy on orderplacement and delivery.Supported fellow waitstaff through teamworkduring busy times, sharing responsibilities asneeded.Promoted restaurant specials and upsold menuitems, increasing overall sales revenue.Adhered to company guidelines and safetyprotocols for proper food handling andpresentation.Enhanced customer satisfaction by providingattentive service and anticipating guest needs.Collaborated with management to developstrategies for improving service quality andaddressing identified areas of concern.Supported needs of over 60 orders wait staff whoattended to specific needs of countlesscustomers daily for boba and food restaurant

Assisted customers with inquiries and providedexceptional service, resulting in positivefeedback from shoppers.Mentored new employees on cashier duties andbest practices, improving overall staffperformance.Maintained balanced cash drawer, ensuringaccurate accounting at end of each shift.Handled multiple payment methods securely,minimizing discrepancies and potential losses.Lifted up to 30 pounds at once and used forkliftto move heavier loads