Business development, based on strategy developed, established and maintained relationships with wine importers, restaurants as well as luxury brands. According to customer demand, organized and promoted marketing events online to offline.Organized and involved in many major marketing and branding projects.Managed and conducted KPI for BD team and City Manager team, meanwhile reviewed daily events posted by them.

Sales Management. Primarily responsible for driving sales and improving the revenue for the hotel, also coordinated liaison between sales department and other hotel units.Business Development. Developed and maintained relationships with corporate organizations located not far from the hotel (mainly Jinqiao District, Zhangjiang District and Waigaoqiao District), analyzed the accomodation requirements and prepared the accustomized proposal then ultimatly reached to an agreement.Groups follow up. Collected information from all corporate clients, outlined available hotel facilities and service to satisfy guests to ensure flawless events, evaluated various hotel competitors and set pricing accordingly to generate maximum revenue and profit margin.Clients Maintaining. Periodically visited important corporate clients ranging from Admin Sales HR to Purchasing Manager to keep close with them which ensures mutual benefits between the hotel and all corporations.Managed and coordinated monthly quarterly and annually sales strategy and plan.

In charge of daily operation of the store in west end London, involved in all aspects of running the retail shop, including: sales, storage management and wine tasting notes for new purchase.Customer maintaining, Day-to-day client contact with individual customer or key person within big organization, upselling of diffierent packages in diffierent seasons, collected feedback.According to seasonal variation and popularity in market, be part of making decision of wine selection and purchase.Store website up-to-date, putting up latest promotion and introducing newly purchased wines, Q&A for customers online.Involved in 'Essentially Wine Annual Tasting' (4th March to 6th March) from preparing to launching, building up relationships with cooperated winery producers and merchandizers, meanwhile looking after them from time to time.

To run the wine service efficiently, match food with wines and maximize sales To control a small wine cellar stocks To update the wine list, supporting and development of all beverage menus To liaise with purchasing department and suppliers for wine requisition