陈利民 Email and Phone Number

Responsible for the translation, negotiation, customs declaration of overseas projects.

1.Department management, planning and performance appraisal;2.Staff supervision and guidance, and coordination with other departments;3.Customer relationship maintenance; including the after-sales service maintenance, and daily customer relationships maintenance;4.Responsible for the customer complaint, track the record, and marking satisfaction survey regularly;5.Daily shipment, billing, payment management;6.Daily reports, weekly reports, monthly report management;7.Staff training, and safe work of the department;8.Other tasks assigned by supervisor;

Delta is a group which was founded in 1971, the world’s No 1 leading provider of switching power supplier, it is also a global leader in a range of products of power management solutions, display solutions, industrial automation, networking solutions, renewable energy system. 1. Appropriately utilize all kinds of resources to reach annual sales target, accurately and effectively providing a comprehensive and high quality services for all customer needs.2. Handling the forecast, orders, confirm the ETD with PMC and reply it to customer, solving all the problems during production, make sure the goods meet the customer’s requirement on quality and delivered in time. 3. Dealing with complaints from customer, coordinate with customers & internal departments to resolve and process returns and shipments on customer RMA purchases. 4. Managing with HUB, effectively controlling the HUB stock with customer’s demand status to decrease the cost pressure of the company.5. Support new project and new product’s design, according to customer’s request ,making and modifying the samples, confirming with customer to get approval.6. Following up the customer’s audit, visit; making company profile presentation to customer7. Tracking AR & overdue payment, deal with other weekly & monthly sales reports.8. Making business trip to know about customer’s demand timely & to get a high customer satisfaction.