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Andrew Liu is listed as CSM | Business strategy | Data analytics | Digital marketing | SaaS | at Insider., a company with 713 employees, based in Taipei, Taipei City, Taiwan, Province Of China. AeroLeads shows a matched LinkedIn profile for Andrew Liu.
Andrew Liu previously worked as Customer Success Manager at Insider. and Customer Success Manager(AMP Martech) at Awoo 阿物科技. Andrew Liu holds 學士, Marketing from Southern Taiwan University Of Technology.
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- Led marketing and project management initiatives for 8 years, focusing on CDP、PDP MarTech SaaS/SEO projects as a Customer Success Manager for 6 years.- Achieved an outstanding 102% Dollar Retention Rate (DRR) with a monthly fee of 1.5 million NTD.- Emphasized objective data analysis to proactively uncover insights for Martech (Marketing Technology) project collaborations, integrating CRM data into relevant tools to achieve marketing goals. Actively assisted clients in clarifying issues and strengthening partnerships, while internally proposing specific recommendations to enhance project cooperation.
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A career timeline built from the work history available for this profile.
台灣 臺北市 台北
- Proactively managed customer needs with an average value of NTD$1.5 million, serving leading fashion brands, Taiwan's top pharmaceutical retailer, and the world's largest direct selling company's digital transformation. Customized solutions and continuously optimized based on data feedback, driving positive project development.- Facilitated.
台灣 臺北市 台北
- Facilitate clients in managing digital transformation by implementing PDP (Product Data Platform).- Achieved 106% UP DRR and managed average monthly fee of $1.2M NTD or 20+ enterprise clients for multiple projects.- Conducted data analysis and facilitated communication and created future business value to increase renewals, upsells, and cross-sells.
台灣 Taiwan 嘉義市
- Through perceptive insight into customers and know well to the content of the renewal plans, assist SCS team improve DRR (Dollar retention rate) & NRR (Net dollar retention rate) indicators effectively.- With a comprehensive understanding of the CS workflow, assist the SCS team and junior team members to know well the CS workflow ASAP to improve work.
台灣 台北市
- RenewalUtilize excellent communication and coordination skills to assist CSM Team achieve annual DRR (Dollar retention rate) & NRR (Net dollar retention rate) indicators.- OnboardingEstablish a good onboarding experience for new customers, and educate the correct SEO concept and project process.- Data analysisDraw up the best optimization suggestions.
台灣 台北市
- Executed effective offline marketing campaigns such as popup stores and events, including real estate agency garden fair and college students' return home storage plan during winter/summer vacation, generating 50-100 daily leads and a 20% increase in user acquisition. Analyzed user feedback to optimize service content, resulting in improved customer.
台灣 台北市
- Executed and managed Facebook ads campaigns to deliver a high return on advertising spend (ROAS) for clients.- Conducted in-depth traffic analysis to identify trends and provide effective operational recommendations for optimization.
Other employees you can reach at useinsider.com. View company contacts for 713 employees →
Fatih Gürel
Colleague at Insider.
Türkiye, Turkey
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GT
Guilherme Tenari
Colleague at Insider.
Taboão Da Serra, São Paulo, Brazil, Brazil
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DC
Daniela Cotrino Suárez
Colleague at Insider.
Bogota, D.C., Capital District, Colombia, Colombia
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KD
Kubra Durmez
Colleague at Insider.
Ankara, Türkiye, Turkey
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LL
Lauren Le
Colleague at Insider.
Hanoi, Hanoi, Vietnam, Viet Nam
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PC
Pedro Capucci
Colleague at Insider.
São Paulo, São Paulo, Brazil, Brazil
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BM
Berkay Mutlu
Colleague at Insider.
Türkiye, Turkey
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FA
Fernanda Araujo
Colleague at Insider.
São Paulo, São Paulo, Brazil, Brazil
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EH
Eddi Huang
Colleague at Insider.
Taipei City, Taipei City, Taiwan, Taiwan, Province Of China
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MB
Maria Blinova
Colleague at Insider.
Moscow, Moscow City, Russia, Russian Federation
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Quick answers generated from the profile data available on this page.
Andrew Liu works for Insider..
Andrew Liu is listed as CSM | Business strategy | Data analytics | Digital marketing | SaaS | at Insider..
Andrew Liu is based in Taipei, Taipei City, Taiwan, Province Of China while working with Insider..
Andrew Liu has worked for Insider., Awoo 阿物科技, Awoo Inc., Boxful, and Hiiir Inc. 時間軸科技.
Andrew Liu's colleagues at Insider. include Fatih Gürel, Guilherme Tenari, Daniela Cotrino Suárez, Kubra Durmez, and Lauren Le.
You can use AeroLeads to view verified contact signals for Andrew Liu at Insider., including work email, phone, and LinkedIn data when available.
Andrew Liu holds 學士, Marketing from Southern Taiwan University Of Technology.
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