1. Had experience of supporting banking system and over 7 years’ in ERP consulting.2. With the ability of organizing and difficulties handling.3. Fast learning capacity as well as an experienced business analyst.4. Experienced Project Manager and Delivery Project Manager for Strategy Outsourcing projects for IT ongoing support. Most projects cover server and storage hosting, network planning & operation, software testing business consulting.5. Fluently speaking Mandarin, Cantonese, as well as English.
凯捷咨询(中国)有限公司
View- Website:
- capgemini.com
- Employees:
- 321265
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Senior Customer Service Manager凯捷咨询(中国)有限公司Beijing, China -
Senior Customer Service Manager凯捷咨询(中国)有限公司 Nov 2021 - Present中国 北京市 -
Senior Project ManagerHewlett Packard Enterprise Apr 2011 - Oct 2021Beijing City, China1. Delivered Integration project for software testing business consulting and testing platform build project2. As PM to lead SI project on delivery of network DNS planning and design project for financial institute. It is purely consulting project to investigate customer network and design DNS solution to align to customer business growth3. Manage WPS/GSD service for manufacturing company as ADE4. Work as Due Diligence Leader in Philips GC DCO account and work as PM for transition5. Deliver SI project and transition in Myanmar for ITO/AMS service projects6. Delivery Information security support service for IT Security of ITP Region China. The service started with gaps identification by reviewing regulation, inspecting current IMS operation. Then support to remedy by developing process and follow up actions to cover the gaps.
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Senior Project Manager, TrainerLenovo Group Ltd Sep 2009 - Mar 2011Beijing City, China1. Senior Project Manager to deliver outsourcing project.2. Technical Solution Manager to design MS solutions and negotiate contract and proposal with customer. Technical coordinator of Service Security Certification project in Lenovo 3. Trainer of Lenovo Channel Management to provide project management and process education to PM and SDM around the country. -
Transition Manager, Delivery ManagerIbm China Aug 2004 - Sep 2009Shanghai City, China1. Perform project management for system integration project of IT infrastructure projects. Manage AP/US team for global accounts. Manage BCRS project for strategy customer. Deliver Data Center facility/WAN project with AP team 2. Work as Transition manager to lead the team to setup all related process to make a smoothly in scope IT transformation to IBM management from customer management. 3. Perform DPE role for global account. These customers deposit their core IT infrastructure in IBM data center. IBM manages and maintains customers’ servers, storage equipment and network devices per contract agreement. 4. Being Quality Assurance reviewer for contract review and project audit review.
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Customer Support ManagerQad China Co.Ltd Apr 2001 - Apr 2003Shanghai City, China1. Initiate and manage Customer Care & Training Program in China.2. Expedite communication and interaction between sales team, marketing team and technology team.3. Maintain smooth relationship with customers. Negotiate annual maintenance with customer.4. Leverage company resource to provide total service and support to our customer and partners.
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Senior Consultant, Customer Service Program ManagerFourth Shift Corporation Nov 1996 - Mar 2001Tianjin City, China1. Provide total solution and proposal for customer's ERP system implementation and business review. 2. Deliver and implement the ERP projects. 3. Initiate and implement the product release procedure in China.4. Lead the team to provide technical and application support to direct customer and on site consultants.5. Administrate team to provide CRM and E-Business solution to our Asia customers.6. Improve interaction and service between functional areas of the company base on project. -
System ProgrammerBank Of China Jul 1991 - Oct 1996Tianjin City, China1. Maintain IBM ES/9000 mainframe's network and online database application system2. Banking application system development.3. Project management & System design
黄劲峰 Education Details
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Computer Science
Frequently Asked Questions about 黄劲峰
What company does 黄劲峰 work for?
黄劲峰 works for 凯捷咨询(中国)有限公司
What is 黄劲峰's role at the current company?
黄劲峰's current role is Senior Customer Service Manager.
What schools did 黄劲峰 attend?
黄劲峰 attended Tianjin University.
Who are 黄劲峰's colleagues?
黄劲峰's colleagues are Davide Valentino, Oleksii Samusenko, Yash Shinde, Sreenivas M, Manuel Martinez Belda, Ashwini Hiremath, Nisrine Alami-Marrouni.
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