I`m mainly responsible for the Implementation and installation of AI Pharmacies and automatic medicine dispensing system in GCS（Global Customer Support）team under the MMS（Medication Management Solution）department of the BD company. BD`s automatic medicine dispensing system originated from ROWA in Germany and all part imported from Germany. My main work is as follow：Ensure the orderly progress of system installation and coordinate the completion of the mechanical installation and electrical… Show more I`m mainly responsible for the Implementation and installation of AI Pharmacies and automatic medicine dispensing system in GCS（Global Customer Support）team under the MMS（Medication Management Solution）department of the BD company. BD`s automatic medicine dispensing system originated from ROWA in Germany and all part imported from Germany. My main work is as follow：Ensure the orderly progress of system installation and coordinate the completion of the mechanical installation and electrical connection of the system simultaneously；Maintain good and proactive communication with customers to ensure that the site meets the installation requirements and the system installation progress and quality reach customer expectation；Train agent engineers and strictly control the installation quality to ensure that 90% revenues is achieved after the installation is completed；Proactive cooperate with sales manager and project manager to ensure that the system parts are not sent missing or wrongly，so as to complete the system installation in time to improve customer satisfaction；Lead installs the project and communication with the service engineer to ensure that the system adjust and test can be completed on time，so that customer have high-quality service experience. Show less

My product lines mainly includes Nuclear Medicine Equipment and CT(Computed Tomography) equipment；I provided service mainly for our KA customer，And completed my corresponding training at the Cleveland factory in the US.I`m AMI leader in the Southwest and PRS(Philips Remote Service) leader responsible for the follow-up、implementation and management of the Sichuan\Tibet PRS project.

Work Description：Give the hospital of philips CT series maintenance services;Including: telephone guidance, home maintenance, as well as the hardware and software upgrades, etc.Main services of CT model with offerings: Brilliance, Ingenuity and MX16.To be able to repair a simple circuit board problem.