Order to Cash: Lead team to take care sales orders from different BU.Demand Forecast: Offer accurate forecast. Collecting delivery forecast from each sales, analysis and offer report to leadership team.Target management(SIC): manage sales and dealer's target, ensure they can reach quarterly and annual target, draft dealer contract, policy.Reporting: Prepare reports on a weekly and monthly basis for management team. Participate in monthly management team meetings to show the sales forecasts report/GAP analysis/Competitor analysis/Vaillant positioning.CRM system:Key team member in CRM project. Responsible for ontime delivery and successful start-up of CRM project. Work closely with external consultants, sales directors during the course of the project. Develop as good understanding and technical mastery of the SBO CRM system. post start-up responisible for countryside roll out. Maintain the CRM database and review the data on an ongoing basis. Liason with the sales branch leaders to ensure all relevant and new data is input correctly and on time.Daily Management: Implementation and organization of sales meeting, affairs, activities' arrangement and support. Annual dealer meeting organization and execution.

Reported to Commercial Effectiveness Director- Channel & CRM management, including route to market analysis and improvement- Channel resource allocation and management- Channel Inventory analysis, to monitor channel inventory liquidation and safety inventory level in channel- Sales incentive program design and implementation- Commercial resource & budget plan analysis- Territory mapping/ GIS map analysis- Lead margin improvement project- National distributors management- Sales operation fulfillment - Lead Demand Planning review, scorecard, and work processes to achieve demand forecast accuracy- Lead root cause analysis and corrective actions efforts in improving key IBP metrics

Report to regional supply chain director- OTC (Order to cash) Metrics/KPI definition and tracking- OTC internal audit and process controller- OTC work process improvement- Regional OTC process improvement project leader- Leader/Regional OTC Class A implementation Owner- OTC team coach and SAP super user- Order management and fulfillment- Logistics & warehouse cost analysis partner- Key customer financial analyst- Customers' complain management