Quality manager in charge of smart hardware center (SHC) supplier chain.1/ Supplier quality continue improvement project2/ Define NPI process and gating.

Type of Company： Foreign-funded· Company Size： More than 10000. Industry： Computer Hardware/Network Equipment. Company Locations： SHENZHEN. Department： QA/ QC/QE/SQE/SQM. . Reports To: BU head/GM. Subordinate： 1022009.10- 2015.7 SQE/QA department Vice ManagerResponsible for the whole quality management team, including material quality (SQE/ IQC/MRB), process /product quality (PQE/IPQC) and shipment quality (OBA/CQA), responsible for quality objectives definition(KPIs define) and leading the organization to achieve the goals, improve supplier quality ,customer satisfaction, main customers including but not limit as Amazon/BT/Softbank/NEC/ SONY/DELL, etc.Achievement: Zero customer complaint in past consecutive years. Managed more than 30 key suppliers and got excellent performance. One improvement project was launched average every 3 months and each cost down 12K USD average. Reduce idle material numbers from 1000 plus to 7 which were kept couple years. Product Quality management and supplier management experienced in lots of type electronic product, such as smart watches *30K, streaming media player *2Milion, TD-Ophone*0.2M, PND/GPS/AP/Router/WLAN/WiFi/4G LTE/3G *6 card/Tablet/Dect-phone.

Be responsible for material quality management (SQE/IQC), develop and promote quality assurance plan, ensure material quality to meet production and customer requirements.New product introduction(NPI) part certification, supplier performance evaluation and material failure analysis,Implementing strategic supplier quality direction and KPI to support business and operation growth. Developing improved metrics and scorecards for identifying, tracking and reporting progress, issues, and opportunities, for Supplier’s delivery of sustainable quality level. Set and drive goals to achieve full qualification of any new Suppliers, new material part numbers, new lines/processes, new equipment/fixtures etc.Lead the team in setting up a continuous closed-loop monitoring and reporting of the Supplier in their In-Process and Outgoing Quality Control processes with both containment and prevention as part of the process.Collaborate with MIL internal team to coordinate Supplier’s 8D report in relation to the corrective action system to insure timely containment and root cause analysis and effective corrective/preventive action measures to ensure permanent elimination of failures/issues.Achievement: Got nick name of PCB expert at FOXCONN. Came out PCB design rule/PCB qualification SOP/Product and SIP. EQ was replied by lay-out team and lay-out team leader taking my comments as reference. Improvement expert at shielding (EMI/EMC) fence from, SPTE to C7521 from, C7521 to Stainless Steel Mechanical (C304).

1-NPI. Develop all necessary SQE/IQC/FAI/MRB documents to include but not limited to, supplier process qualification plan, supplier quality requirement and expectation, develop/drive Component Quality and Reliability Requirement, Component Critical To Quality/Function. Mechanical parts / PCB and other key parts’ PPAP/DFM/DFQ/FAI review, ECR/ECN approval.2-Supplier process management. Perform, and monitor key suppliers(Mechanical parts/ PCB) related QPA/QSA audit and risk assessment ,MSA/critical dimension CPK/including preparation of audit plan, execution of audit and audit reporting and closure of findings. 3- Monitor PCB and mechanical suppliers performance and create action plan to improve suppliers KPIs and report internal quality KPIs related to supplier quality to top management. Approve PCB and mechanical supplier manufacturing/test/inspection process/quality control plans and procedures including the use of PFMEA tools to identify both detection and prevention. Push supplier to improve quality of PCB materials and process control, reduce cost.4- Deal with material quality issues and customer complaint. root cause analysis, improvement strategy formulation, improvement effect verification, level expansion. Many cases such as tolerance interference analysis, mechanical parts cross cavity matching, high gloss housing protection, PCB delamination / solder mask bubble / through hole broken / open / short circuit / anti welding corrosion / welding and others.Achievement: Mr. Reject is the nick name given by AMAZON customer.

Mainly in charge of customer technical service of Tong Jian PCB Co. LTD for EPSON/LITEON, and PQE. Systematic study of the PCB production process and failure mode analysis, processing, improvement and verification.1 Customer complaint handling, customer complaint analysis, risk assessment, improvement plan formulation, improvement of verification, problem of closed-loop CLCA and improvement of standard. To actively participate in JQE to improve the performance of customer feedback.2 The customer's quality complaint handling and after-sales technical service . 3．Customer audit coordinator.