Strategic Account Management： Managed strategic accounts for top 3P China-based Sellers with TTM GMS over $100M (company level), driving business growth in global sales and market expansion on Amazon

Managed the Home & Kitchen category, mapping the landscape of 20+ subcategories and defining priority development.Oversaw end-to-end merchant partnerships, from acquisition to incubation and development, ensuring high-quality merchant service.

Managed China-based Top Sellers Display Ads annual performance on Amazon.Provided strategic guidance and best practices to help Top Sellers and Brands effectively leverage Sponsored Ads, DSP, Video, and other advertising solutions to grow their business.

Oversaw end-to-end Seller partnerships, launching and managing 50+ renowned brands/manufacturers Amazon business.Collaborated cross-functionally with RD, GR, and Marketing teams to analyze category data, identify high-potential industry clusters; co-worked with Service Provider to organize dedicated seller recruitment events, delivering presentations on Amazon policies and integrating local e-commerce ecosystems

Managed supply chain processes for 100+ suppliers in the Home Storage/Shelf and Curtains categories, leading efforts to set up forecasting, production, and inventory processes based on sales and distribution center/store levels.Worked closely with US IPR teams to release purchase orders in a timely manner and conducted on-site supplier capacity assessments, resulting in 97.6% on-time delivery performance.Provided monthly training to suppliers, ensuring successful implementation… Show more Managed supply chain processes for 100+ suppliers in the Home Storage/Shelf and Curtains categories, leading efforts to set up forecasting, production, and inventory processes based on sales and distribution center/store levels.Worked closely with US IPR teams to release purchase orders in a timely manner and conducted on-site supplier capacity assessments, resulting in 97.6% on-time delivery performance.Provided monthly training to suppliers, ensuring successful implementation of optimized supply chain processes and minimizing fulfillment issues.Consolidated delivery data, created performance metrics, and collaborated with sourcing and quality teams to drive continuous improvement. Show less

Managed inventory flow and demand planning for the Shoes' category from China to Canada warehouse, utilizing forecasting tools to validate and implement annual plans to achieve in-stock rates goal.Collaborated with Canada retail replenishment teams and 12 suppliers (400+ SKUs) to optimize lead times, on-time shipments, and inventory levelsBuilt long-term supplier relationships, conducting regular meetings to review forecasts, production status, and address urgent issues to drive… Show more Managed inventory flow and demand planning for the Shoes' category from China to Canada warehouse, utilizing forecasting tools to validate and implement annual plans to achieve in-stock rates goal.Collaborated with Canada retail replenishment teams and 12 suppliers (400+ SKUs) to optimize lead times, on-time shipments, and inventory levelsBuilt long-term supplier relationships, conducting regular meetings to review forecasts, production status, and address urgent issues to drive on time delivery rate, while providing training on inventory management tools. Show less

Oversaw daily operations and process improvements for 2 BPO subteams, ensuring timely task completion and continuous improvementConducted bi-weekly meetings with US management to align on policies and expectations, providing detailed team performance updatesHired, supported and mentored team members, assisting with major issue resolution and facilitating professional development