Weicao Cao Email & Phone Number

Jing'an District, Shanghai, China

REVO China network full link optimizationOwn China Infra TechChina Region DR design and implementMLPS level 3（等保三）technical part

中国 北京市区

• Operate the Dealer Management System (DMS, based on IBM HACMP)○ Own sub-system LDAP of DMS, help resolve a P1 incident; Migrate service to High Available form○ Own sub-system Nagios of DMS, optimized the monitor.
• Set up the new Monitor Platform○ Set SLO, SLI, SLA for the project○ Coordination among multiple teams○ Support the SMS alert system and monitor screen modeling
• Storage platform operation (Based on NetApp Ontap 9)○ Help resolve a P1 incident related to auto snapshot○ Automated the daily task based on NetApp documents○ Help optimized the auto backup script, increase the.
• Automated test and operation○ Automated routine task with Bash script and cron○ Help design the automated test on server side and write windows scripts to automate the test E2E
• Needed scheduling flexibility to take care of personal family matters, which is why I left this role.

Beijing

Operate the DMS system

中国 北京市区

• Support CEO, VPs and other colleagues in BFDA, Beijing Foton Daimler Automobile (a JV of Daimler and BAIC)
• Help administer Active Directory with complex issues, help resolve a P1 incident relating to AD and Citrix
• Help senior and junior engineers with hard tickets, share knowledge to the team, automate routine tasks with Powershell

Chaoyang, Beijing

• Run the brand new IT service point, directly help users face to face in helpdesk topics
• Identify and resolve a company-wide BSOD issue
• Knowledge base management and help team get ticket resolve rate within SLA to 100%

北京

Oversea marketing & sales.Draft documents and contracts.Support oversea as well as domestic users.