朱子谦 Email & Phone Number

Sichuan, China

1. Products allocation for taken tickets; 2. Optimize and update products which includes re-design route, develop new route, theme product and suppliers developing3. Take action according to current affairs4. Training for sales teams5. Self-product structure analysis & competitor research 1. 根据公司取得的机位，在对市场进行了解研究和分析后，确定相应的产品路线匹配2. 在公司现有产品结构上优化产品内容，包括调整以及重新设计行程、研发新线路、设计主题产品、开发供应商；如欧洲杯期间的主题行程、摩洛哥免签后的产品跟进，冰岛的路线开发等3. 根据市场变化，实时跟进；如法国恐怖袭击之后的跟进和处理4. 对公司销售进行产品讲解培训；以宣讲的形式针对优化的特点、理由和细节对销售进行培训5. 公司产品构架分析以及竟对调查

Yunnan Kunming

In charge of product developing of North America & Europe include hotel & car rental purchase, business negotiation, suppliers developing, travel route design, making travel pamphlet and training for sales teams.主要负责欧洲北美地区的产品开发。工作内容前期涉及酒店&租车采购，价格谈判，供应商开发，线路规划，路书、旅游攻略整理制作。后期涉及销售人员培训宣导与考核。在职4个月共设计完成，最终上线销售成型自驾产品共5大线路，可细分为9小线路。其中美国西部3条线路；美国东部1条线路；欧洲法国南部1条线路。

Seychelles

Working in Seychelles Hilton Labriz Resort & Spa （5 stars）as Guest service officer & Guest relationship, charging early email communication , transportation arrangement, arrival guests service, managing room allocation and guests complaint, satisfaction tracking and guest relation maintenance after departure.任职 前厅部Guest service Officer & Guest relationship， 负责前期顾客邮件沟通，行程安排，顾客到店接待，客房分配与投诉处理，后期顾客满意度调查、追踪反馈和顾客关系维护。酒店整体评价年度同比提升4%；前厅部满意度年度同比提升13%；邮件回复满意度提升8%多次获得客人指名感谢信和离店评价，提名为年度优秀员工

Chongqing City, China