By leading a team of 10+ people to serve the SCM clients in Europe and USA (Auchan, La Redoute, Dorman etc). Handling and managing the export business cargos via China. Reviewing and optimizing the operation process according to the client requirement to maintain the customer experience. Leading and developing direct report for the career and business needs including one on one coaching, talent development program etc. Strong result and performance driving, as well as good capacity management to contribute the business success.

By managing a team of 10+ people to service more than 10 SCM customers in European, by collaborating with the multi-functions team, like global project manager of new customers, global key account manager, and domestic customer support team to support the new business landing and implementation, as well as support people development by one on one coaching, PDP set up etc. Good lean mindset for the process optimization to drive the team performance.