我性格开朗活泼,抗压能力,执行力强,能够快速融入新环境;我在IT服务台工作多年,擅长服务管理和流程管理,我曾负责过投诉管理,也曾使用Visio梳理部门的服务流程;我有ITIL foundation的证书,了解事件管理,问题管理,变更管理等流程;我有PMP的证书,了解项目管理的知识体系;我曾在IBM工作,为德国籍客户提供IT技术支持,有一定的英语听说读写能力。
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It 技术支持The Chinese University Of Hong Kong, Shenzhen 香港中文大学(深圳) Oct 2019 - Present -
桌面运维工程师深圳市大疆创新科技有限公司 Apr 2016 - Aug 2019深圳市, 广东
Frequently Asked Questions about 罗小艳
What company does 罗小艳 work for?
罗小艳 works for The Chinese University Of Hong Kong, Shenzhen 香港中文大学(深圳)
What is 罗小艳's role at the current company?
罗小艳's current role is IT技术支持.
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