1,Provide IT onsite and remote support of computer hardware, operating systems, networks, and applications.2,Install and configure computer desktops, laptops, printer, mobile devices and software3,Experience troubleshooting and resolving computer and network issues both remotely and onsite.4,Hardware and Software troubleshooting.5,Proficiency in Windows Server (AD, DHCP, GPO, File Sharing, Print Service).6,Familiar with MS Windows Server 2012, Windows Server 2008, Windows 10, Windows 7 &Mac Operating Systems.7,Knowledge of Private & Public Cloud (VMware, Citrix Xenapp & O365).8,Advanced knowledge in Microsoft Suite including Excel, Outlook and Word.9,Symantec or Veritas NetBackup & SEP Products 14.x Support.10,Basic MSSQL Server administration knowledge.11,Set up new users and disabling expired accounts in accordance with HR requirements.12,Be able to resolve problem independently.

(1)Debugging,management,upgrade,fault detection and ruled out to client operation system and application software, make records and running system report on a regular basis. (2)Be responsible for all IT infrastructure (printer, projector, network equipment, wireless AP, etc.) of the support and maintenance, to ensure the smooth running of the IT system; (3)Responsible for Video meeting (Skype for Business) and Cisco Video Conference meeting preparation and maintenance; (4)Responsible for the server data backup and maintenance; (5)Responsible for the operating system, network access and desktop software of management and support; (6)Create knowledge database and FAQ regularly. (7)Regularly review and understand the user of experience of IT services and improve; (8)Be familiar with MAC OS system; 2. Asset management: (1) statistical company IT office supplies and equipment procurement requirements, and report; (2) registered assets and management of IT of equipment; (3) regular inspection and inventory of assets, timely verify the asset life, so that the assets of the scrap recycling;

1、 Be responsible for IT office equipment (including computers, printers, fax machine, telephones, etc.) and network equipment(including Routes, Switches, Firewall)of the daily maintenance and management. 2、 Develop management training about hotel IT systems regularly. 3、 Be familiar with the AD of the managements and maintenance of IT equipment and office maintenance. 4、 Participate in the hotel IT system, information security technology equipment program outputs, and is responsible for implementation. 5、 Maintain TV and phone of each room to connect coordination and communication with dealer successfully. 6、 Participate in hotel system repair and brake repair power down the server system, prompting the fastest system recovery to minimize the impact of failure.