At Renaissance Qingdao West Coast, China: 青岛嘉年华万丽酒店 *Assist front office manager in operation management 协助前厅经理运营管理 *Assist Complete FO programs-GV/Mobile/MR/GXP Training 协助完成前厅项目培训 *Assist Achieve the all the budget 协助完成酒店制定的各项经营指标 *Assist to manage guest service manager attendance 协助管理宾客服务经理的考勤 *Supervise and assist in front desk operation management and target completion 监督和协助前台的运营管理和目标的完成 *Assist FO operation in Fuzhou Wetin as… Show more At Renaissance Qingdao West Coast, China: 青岛嘉年华万丽酒店 *Assist front office manager in operation management 协助前厅经理运营管理 *Assist Complete FO programs-GV/Mobile/MR/GXP Training 协助完成前厅项目培训 *Assist Achieve the all the budget 协助完成酒店制定的各项经营指标 *Assist to manage guest service manager attendance 协助管理宾客服务经理的考勤 *Supervise and assist in front desk operation management and target completion 监督和协助前台的运营管理和目标的完成 *Assist FO operation in Fuzhou Wetin as TF 协助福州威斯汀前厅运营 *Assist FO operation in Haikou Renaissance Hotel as TF 协助海口万丽前厅运营 Conduct frequent hospitality audits to ensure the associate are conducting themselves in the manner appropriate for the department. Ensure Service Excellence Standards are in place.积极指导员工以确保他们按照部门专业精神提供服务。确保实行顶尖服务标准。 Prepare and submit accident or injury reports when needed.在需要时准备并提交突发事件及意外伤害报告。 Responsible to handle all guest requests and to solve any guest complaints.负责处理所有客人的需求和解决任何客人的投诉。 Handle emergencies. Be trained in these procedures and be able to act upon them.处理紧急事件。必须掌握处理紧急事件的程序的相关知识和有能力遵照以上知识在紧急情况发生时处置。 iSupervise the areas of lobby, main entrance, guest relations and concierge lounge to assist, help, train, coach and counsel.监督大堂，酒店主要入口，客户关系和礼宾部柜台区域，提供协助，帮助，培训，教导和建议。 Show less

Conduct frequent hospitality audits to ensure the associate are conducting themselves in the manner appropriate for the department. Ensure Service Excellence Standards are in place.积极指导员工以确保他们按照部门专业精神提供服务。确保实行顶尖服务标准。 Prepare and submit accident or injury reports when needed.在需要时准备并提交突发事件及意外伤害报告。 Responsible to handle all guest requests and to solve any guest complaints.负责处理所有客人的需求和解决任何客人的投诉。 Handle emergencies. Be trained in these procedures… Show more Conduct frequent hospitality audits to ensure the associate are conducting themselves in the manner appropriate for the department. Ensure Service Excellence Standards are in place.积极指导员工以确保他们按照部门专业精神提供服务。确保实行顶尖服务标准。 Prepare and submit accident or injury reports when needed.在需要时准备并提交突发事件及意外伤害报告。 Responsible to handle all guest requests and to solve any guest complaints.负责处理所有客人的需求和解决任何客人的投诉。 Handle emergencies. Be trained in these procedures and be able to act upon them.处理紧急事件。必须掌握处理紧急事件的程序的相关知识和有能力遵照以上知识在紧急情况发生时处置。 iSupervise the areas of lobby, main entrance, guest relations and concierge lounge to assist, help, train, coach and counsel.监督大堂，酒店主要入口，客户关系和礼宾部柜台区域，提供协助，帮助，培训，教导和建议。 Show less