• Deal with external customer order handling 处理外部客户订单• Deal with external customer inquiry 处理客户咨询及各种需求• Record service complaint case, follow up to solve the problem and satisfy customer 接收服务投诉，跟踪处理解决问题• Ordering Portal System promotion and training to customer 给客户培训订购门户系统• Prepare OTC related report per internal and external customer requirements根据内部和外部客户要求提供OTC相关报告• Deal with special requirements from internal and external customer处理内部和外部客户的特殊要求• Consignment order management 寄售模式管理（包括寄售补货、开票、退库、退票系统订单管理，客户沟通，发货及物流跟踪，投诉接收及处理，年度寄售库存盘点及差异调整等）（2017.6-2020.12）• Assist internal and external audit 协助内外部审计• Participate in the annual inventory check 参与年度库存盘点• Participate in the preparation and update of SOP process 参与编写和更新公司SOP规范• Support to order center related projects支持订单中心相关项目• Responsible for hard copy filing负责纸质文件的归档• Other order center supports其他订单中心支持

出纳及财务助理

集团财务处计划科预算管理

内审专员，负责各营运门店及公司员工的日常零星报销及出差报销单据的审核；合规性管理等。