胡扬帆

胡扬帆 Email and Phone Number

培训主管 @ Teleperformance
paris, île-de-france, france
胡扬帆's Location
Beijing, Beijing, China, China
About 胡扬帆

胡扬帆 is a 培训主管 at Teleperformance.

胡扬帆's Current Company Details
Teleperformance

Teleperformance

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培训主管
paris, île-de-france, france
Website:
teleperformance.com
Employees:
99624
胡扬帆 Work Experience Details
  • Teleperformance
    培训主管
    Teleperformance Feb 2017 - Present
    中国 北京市
    Mainlyresponsibleforparticipatinginthetrainingofnewagentsandthecompanyhasonlyonekindofskillsofolderworkers,helped makefullskillstrainingitsagents,andfornewagentsonthenew90daysafteraweekofKPItracking,trainingprojectasawholeprocess,toensuretheprojectgoalstoachieve.inchargetotheclientonaweekly/monthly/Anglemeetingreport,trackingmetricstoachievegoal,dismantlingthetargetcarryoutto theteamandstaff,inaweakpartofpersonnelknowledgeisoptimizeandadjustthetrainercourses.Assistvariousdepartmentstocarryouttheprojecttrainingrequirements,organizetrainingmaterialandfillinthetrainingtarget,track agentsthenextsixweeks.ResponsibleforWorkforce,QAteamandAdvisorteamswillestablishregularcommunication,summarizesthenewagentsonlinehandleacase,sellersatisfactionandlearnersweakknowledge,summarizesthecorrespondingadjustmenttrainingmanagement.CommunicatingwithtrainerreviewlastweekEOC(Endoftheclass),analysisoflearnersfeedbackandtheinsufficiency,willreportfindingsandtheactionandsummarizetoclients.Usingsixsigmatrainingcontentinappliedtotheactualanalysis,usingtheprincipleofDMAICtofindtherootcauseofthecustomers arenotsatisfiedwith,toensuretoachievethegoal.Semi-annualofaudit,tomakeasummaryandfeedbackonprojectoverthepastsixmonths.
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胡扬帆 Education Details

  • 南昌理工学院
    南昌理工学院
    Civil Engineering

Frequently Asked Questions about 胡扬帆

What company does 胡扬帆 work for?

胡扬帆 works for Teleperformance

What is 胡扬帆's role at the current company?

胡扬帆's current role is 培训主管.

What schools did 胡扬帆 attend?

胡扬帆 attended 南昌理工学院.

Who are 胡扬帆's colleagues?

胡扬帆's colleagues are Raghda Essam, Itika Panchal, Paige Campbell, Paloma G., Alvaro Ramirez, Javier Messam, Vivek Undefined.

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