徐承烨 Email and Phone Number

A Hotel management major with a solid operational experience and background in Shanghai China. Determined to succeed in this exciting and dynamic industry with full passion as the driving force. Appointed to be Champion in Food and Beverage, Guest handling and coaching.

1. The guidance and supervision of room of the captain, the waiter and order taker work; 2. Our department personnel on a regular basis skills, coping skills training; 3. To supervise and inspect the important guest room and room service work; 4. The room before, check the carts, tray and gifts, make sure everything is ready, once need to send it out; 5. After meals, the home of the dynamic moment. There's anything we can do for the guest, in a timely manner to provide services;; 6. Control business need of tableware, regularly participate in inventory; 7. Prepare a list of the staff scheduling, monitoring staff attendance record, to evaluate monthly staff; 8. Solve the problem of all aspects of the service, handle guest complaints. Thank you for the guest suggestion to give; 9. Report to general manager;