1. Establish and maintain good customer (Apple’s chain) relationship.2. Control the quality of products; Accurately convey the requirements of the company and customers.3. When quality problems occur, effectively collect and feedback information to the company, and provide effective-improvement countermeasures.4. Weekly/monthly report on product quality.（Iphone/watch)5. Review the defective products and apply for return.

1. Lead cross functional team for program goals (HMC/KIA wireless charging project),2. Understand and communicate customer requirement to the team.3. Establish and track the project plan.4. Responsible for program Value Stream Profitability.5. Escalation for risk/issue on time and make sure APQP is followed* 2019 APTIV SHANGHAI "Excellent Employee Award

1. Manage and improve field quality (CS/RS) in China (Responsible for electronic products, SMK/BCM/ADAS etc.).- Collect quality information from 4S stores or customers and share it with HQ- Assist HQ and other factories Quality dept to investigate customer complaints on site (4S or another place).- Organize quality, R&D dept and other suppliers to analyze defective parts and make improvement plan.2. Provide technical support to customers and improve customer satisfaction.-… Show more 1. Manage and improve field quality (CS/RS) in China (Responsible for electronic products, SMK/BCM/ADAS etc.).- Collect quality information from 4S stores or customers and share it with HQ- Assist HQ and other factories Quality dept to investigate customer complaints on site (4S or another place).- Organize quality, R&D dept and other suppliers to analyze defective parts and make improvement plan.2. Provide technical support to customers and improve customer satisfaction.- Provide technical support to customers for new technology/solving difficult problems and conduct technicaltraining to 4S.- Work with HQ relevant dept to make technical guidance for current defects or recall to HKMC/DYK.3. In the New car development phase, conduct supplier production line audit, customer M/P1,2 car test verification.4. Making Quality Report. (Annual, Quarterly, Weekly)* 2017 HYUNDAI MOBIS "Outstanding Employee Award Show less

1. Responsible for coordinating the development progress of new products and dealing with problems.2. Responsible for the development of product solutions, product design, injection molding company.