1、内部E-Learning平台的开发、运营与课程内容的引进；2、培训课程（活动）积分体系设计；3、担任培训BP角色，对接业务部门，建设业务部门内部培训，同HRBP合作解决业务中出现的、可用培训方法解决的问题；4、策划培训微课项目，创办“微课堂”、“一问一答”等多种微课形式；5、搭建内训师体系，建立“师徒带教”制度，制定相应方案并推行内训师授课/分享制度；6、参与课程体系开发和人才培养计划，以岗位发展路径为中心开发针对同一岗位不同时期的培训，以及针对不同岗位的培训；7、利用软技能（Adobe设计系列、Office系列、软文编辑器等），创新培训（以及企业文化）的展现形式和宣传形式。8、其他培训工作：带班、授课、课程开发、会务承接与组织、公众号运营等。

The construction of talent training system: 1.The construction of grass-roots and middle-level skill growth system; 2.The design and construction of online training and micro course system; 3.The construction of enterprise culture system.Analysis and diagnosis of problems：In depth business, use a variety of ways to research, write "Research Report", analyze training pain points and difficulties.Course development and teaching：Prepare induction courses, sales and customer service advanced courses, general skills training and experience sharing courses for new employees, and teach general courses in the workplace.Establishment and management of training management team and part-time lecturer team：Establish the company's training management team and part-time internal trainer team, and formulate the corresponding management system and incentive plan.Operation of e-learning platform：Use cctalk cloud teaching platform and wechat teaching platform to operate online learning groups of students at different levels to ensure the smooth progress of online courses.Training daily operation：1.Hold the post of head teacher;2.Preside over large-scale activities, quarterly meetings, annual meetings, etc;3.the propaganda and posters and the official account.Office skills: proficient in / PS / AI / conference / Office / soft text / H5 and other skills.

1. Be responsible for the organization, development and teaching of the company's induction and general training (online & offline); 2. Be responsible for the development and update of some training courses; 3. Be responsible for the organization, development and publicity of the company's training activities; 4. Be responsible for regional training management and internal trainer management; 5. Establish and maintain the national daily training account, and analyze the training data.

1. Assist the lecturer to carry out advanced training of telephone customer service; 2. Teach new employees' operating system skills training; 3. Coach customer service practice.