李文进 Email and Phone Number

1、Closely follow up RMA 8D case operation progress, monitor and provide weekly LED product (including XLamp, XLamp Auto and High Brightness) RMA 8D status update to the related teams; Continuous improvement of the RMA average response time.2、As a technical communication window to help Field Application Engineering and sales teams solve some LED application issues faced by the customers, and to be an application window of LED non-RMA request (could apply for RMA if necessary), and coordinate… Show more 1、Closely follow up RMA 8D case operation progress, monitor and provide weekly LED product (including XLamp, XLamp Auto and High Brightness) RMA 8D status update to the related teams; Continuous improvement of the RMA average response time.2、As a technical communication window to help Field Application Engineering and sales teams solve some LED application issues faced by the customers, and to be an application window of LED non-RMA request (could apply for RMA if necessary), and coordinate the communication between each department of the factory and the Field Application Engineering and Sales team and the LED Application team in headquarter marketing. Manage of Huizhou LED application team. Lead the LED Application experiment. To assist boss to develop LED external appearance criteria.3、Lead the Huizhou LED 8D team to determine failure mode and find out root cause and make corrective action and compose 8D English RMA report. Review LED 8D English RMA report handled by Huizhou team. Lead the Huizhou 8D team to improve working ability.4、Promote the engineering team for improvement of LED product quality internally Show less

1，Responsible for component lab team, including lab personnel training, safety, equipment maintenance…. Negotiate with customer/supplier, consumable purchasing, ESD, and lab safety. Capability extension of component laboratory. To assist the China Region Lab Manager to manage the FA&REL laboratory.,2，Failure analysis job and qualification of components, ICs, PCBs…3，To assist other regional laboratories (Thailand, Dongguan, Songshan lake…). To assist the related departments and related… Show more 1，Responsible for component lab team, including lab personnel training, safety, equipment maintenance…. Negotiate with customer/supplier, consumable purchasing, ESD, and lab safety. Capability extension of component laboratory. To assist the China Region Lab Manager to manage the FA&REL laboratory.,2，Failure analysis job and qualification of components, ICs, PCBs…3，To assist other regional laboratories (Thailand, Dongguan, Songshan lake…). To assist the related departments and related regional groups.4，Summary & sharing of failure analysis experience Show less

1，Failure analysis on the customer returned failed samples, internal reject samples and reliability failed samples.2，To assist FA manager manage FA lab and handle some issues related product failure.3，Periodic maintenance on all failure analysis equipment in FA lab.4，The new FA AE, technician and reliability technician’s training.