• E-commerce monitoring with regards to the top focus parts list online to support the offline brand protection enforcement • Collaborate with Alibaba on the online information collection & investigation of the suspected parts sold online• Support with providing the brand protection verification documents to the law enforcement authorities • Capture & monitoring the competitors marketing information & activities of Aftermarket

• Consolidate Group & Brand KPI(Parts+Service+Logistics) requests for JVs, VGIC & VGHK. Create Aftersales reports on a monthly, quarterly & yearly basis and integrate new brands into reporting• Execute both internal & external ad-hoc reports and business review requests from management• Manage and improve the KPI database & KPI analysis tool to increase the accuracy & efficiency• Support additional tasks and projects given by the management• Participated in Aftersales Profitability program for JV's/VGIC and Dealers in China in 2013

• Monitor product offering performance with regards to parts availability for Asia markets from each parts distribution centre for different brands(Volvo,Renault,Nissan)• Develop and implement aftersales process in each Market within Asia to reach a cost&time efficient supply chain (e.g. initial stock routine,sales compaign routine etc.)• Act as main interface for operational matters related to Parts Distribution with other Business Areas and Business Units within Volvo Group• Give support to Asia markets on all operational matters related to Parts Distribution for differentt brands• Representing Asia markets in the Nissan availibility improvement project and Renault integration into Singapore project to meet customer satisfaction and optimum the supply chain• Organize the annual Parts Distribution Seminar, to share best practice to improve the performance• Coordinate & organize trainings for National Inventory Managers of each market in Asia

• Responsible for planning conferences and events for the VP and Aftermarket department• Serve as recorder and prepare minutes for meetings of the VP• Facilitate internal and external communication for the VP & other management team members• Responsible for maintaining and handling the Violin & teamplace for Aftermarket• Prepare and distribute monthly KPI reports for Aftermarket business performance

• Responsible for Duty and VAT payment for all domestic market sales Mobile phone models• Provide monthly forecast of Duty & VAT payment to finance department• Act as main coordinator with buyer,finance and import function to secure the data quality and accurate&timely Duty&VAT payment• Implement communication & management with broker for applying to the customs and paying Tax in time• Responsible for the process of scraping the bonded materials damaged in production and materials phase out