• Implement marketing strategy and activity for Premier/Unified Support across GCR.• Coordinate online and offline marketing program execution, including WeChat Mini program operation, internal readiness, content, SOP, sales incentive program etc.• Monitor marketing program expenses, and manage IO, PO and payment process.• Conduct regular data analysis and reporting for programs and marketing activities, and support regular operation tasks to ensure operational excellency.… Show more • Implement marketing strategy and activity for Premier/Unified Support across GCR.• Coordinate online and offline marketing program execution, including WeChat Mini program operation, internal readiness, content, SOP, sales incentive program etc.• Monitor marketing program expenses, and manage IO, PO and payment process.• Conduct regular data analysis and reporting for programs and marketing activities, and support regular operation tasks to ensure operational excellency. Programs and achievements• Launch GCR Unified Playbook portal independently with localized contents and sorting of internal and external BOM, which got sellers’ positive feedback.• Localization effort: Localize Unified GTM BOM up to 5w+ words, and make the localization content for social media including customer success stories, whitepapers and videos. Show less

• Customer and Partner Listening: gather and analyze customer feedback and signals through Voice of Customer and Partner channels, local insights, BI and analysis. • Conduct proactive surveys, identify sources of concern, best practices, trends in customer surveys and implement customer service improvement.• Land Account transition and Contactability program cross segments to enhance foundation and pave the way for digital transformation.• Evangelize the escalation channels of… Show more • Customer and Partner Listening: gather and analyze customer feedback and signals through Voice of Customer and Partner channels, local insights, BI and analysis. • Conduct proactive surveys, identify sources of concern, best practices, trends in customer surveys and implement customer service improvement.• Land Account transition and Contactability program cross segments to enhance foundation and pave the way for digital transformation.• Evangelize the escalation channels of incidents, and maintain local leadership awareness of progress on CPE Top Issues, Programs and achievements• Account Transition Lead the program and guide sellers from different segments to complete~1000 customer/partner account transitions in a tight timeline (~1month) at the beginning of each fiscal year.• Best Practice Sharing Collect and share customer success stories through Champion/Hero Award Program ~20 best practice sharing across the company quarterly.• Contactability Day Successfully organized cross-GCR events in FY19. Seven branches/offices including HK and Taiwan joined the training and competition, which contributed 50%+ contact increase for Enterprise and Partner team and made them achieve WW #1 & #2. Show less

Main Responsibilities:• Communicate with customers via telephone and email, mining sales opportunity and maintaining robust sales pipelines and closing• Cooperate in the development and execution of territory plan with regional sales, taking responsibility of ~ 50 cooperate TP accounts of Shanghai• Target to achieve revenue quota of both individual and territory. Provide sales forecast and join review meeting weekly, monthly and quarterly• Leverage all kinds of resources… Show more Main Responsibilities:• Communicate with customers via telephone and email, mining sales opportunity and maintaining robust sales pipelines and closing• Cooperate in the development and execution of territory plan with regional sales, taking responsibility of ~ 50 cooperate TP accounts of Shanghai• Target to achieve revenue quota of both individual and territory. Provide sales forecast and join review meeting weekly, monthly and quarterly• Leverage all kinds of resources, including Marketing, Technical Solution team, and partner team for demand generation, assist in the identification and implementation of effective Sales Programs to generate new business opportunities• Resolve customer concerns, maintain customer relationship and coordinate internal resources to ensure customer satisfactionAchievements• FY15, 120% commitment of individual quota, Top 3 of H1 KPI performance• FY14, 113% commitment of individual quota, Top 5 of Q1 CAMS stand ranking • FY12, 125% commitment of regional rev. quota, Top 10 of KPI performance Show less

• Integrate the internal and external resources of the company, sell through telephone• Develop and activate new customers, mine the potential demand• Collect and analyze marketing/industry data, and update information to (Shanghai) regional sales manager regularly• Make sales plan/forecast together with the outside sales, and achieve it

• Maintain the key account customers and achieve sales target• Make quotation and contract, and follow up the closing• Coordinate with internal departments to ensure customer satisfaction.