- Develop and maintain business relationships and engage global and local customers in the scope of Integrated Solutions for Leadership and Change (including leading change, coaching and training, e-learning, EAP, etc.);- Conduct thorough communications to understand clients’ needs and pain points and offer professional consulting;- Chair solution presentations and briefing sessions for potential clients with various shareholders;- Maintain strong professional connection with clients (mostly multinational enterprises) through proactive communication and timely respond, follow up with renewal process;- Project planning and implementation, manage day-to-day operation and any emergency service request by leading coordination across functions including consultants, CRMs, Product Quality, marketing, IT and finance;- Develop and execute strategic business plans to maximize business development opportunities, increase market share and create value-added solutions and services for clients;- Customize service proposals, statistical analysis reports, and after-service evaluations to corporate customers;- Drive internal communications among various functions in APAC offices to enhance regional client experience and business process perfection;- North China team management with functions of client relations, full time and affiliate consultants.

Business Scope: Campus Recruitment, Training, RPO, Head-hunting, Project OutsourcingCampus Resource Development & Maintenance- Develop and maintain Campus relations with target universities, analyze main features for each college and major to better serve the campus recruitment and intern outsourcing business;- Provide customized campus intern and graduate recruitment services for multiple Fortune 500 enterprises;- Served as an external instructor for universities to provide workshops about career planning and business English;- Establish cooperation relations with various universities and departments and provide intern & job opportunities;- Set up the Wechat official account “Zikko Intern” from scratch it has reached 10,000 followers.Full Life Circle- Maintain timely communication with clients(HRBP, Department heads) to finalize their needs, customize and perfect solutions during execution; - Establish customized training system and courses for clients, coordinate internal and external trainers to ensure high quality training results;- Perfect business process for clients on-site, customize and execute training plans, and follow up on training results;- For outsourcing projects, responsible for overall management including personnel recruitment, training, entry, and management;- Communicate with HRBP to finalize recruitment directions and candidate pool;- Manage and execute all facets of recruiting life cycle including candidate sourcing, presentation, selection, offer, negotiation and closing;Internal Management- Establish and perfect working process for all levels of positions to raise efficiency as well as lower cost;- Build and execute annual and quarterly human resource plans, match suitable candidates and ensure timely and effective training;- Finalize publicity materials (Chinese and English versions) to enhance brand awareness;- Finance, administrative and vendor management, license management and government subsidy application.

- Present annual reports of the project in China at the annual conference of America Community College Baccalaureate Association (CCBA) in Chicago and deliver presentations about the company to American institutions and associations;- Assist the President of International Education on the operation and management of all the international educational projects, including 3+1, 2+2, Doctorate of Education, college students transfer, international high school, medical training, faculty training.- Chair interest sessions, explain the project to students and parents to give them a more detailed and better understanding of this program;- Work on communication, cooperation and course articulation between Chinese and American institutions;- Prepare promoting materials, edit web content, prepare interest sessions for students, translate daily documents, communicate with faculty and students from project majors;- Work as the interpreter for CEO and President of International Education during meetings with American and Chinese partner colleges and meetings within the company.